Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

Convenience Stores Own the Third-Party Delivery Channel with Paytronix Handoff

Enhanced Paytronix Order & Delivery functionality provides c-stores with easy management of e-commerce sales across all mobile platforms.

Newton, MA – February 22, 2022 – Delivery aggregators and online-only platforms are moving quickly into the convenience store market. Today Paytronix Systems, Inc., the most advanced digital guest experience platform, announced that Paytronix HandoffSM is ready for retailers to manage digital ordering information across all channels. Handoff makes it easy for retailers and restaurants to publish a menu of items out to the various delivery aggregators and then manage inbound orders through a single tablet or Point of Sale system.

Handoff provides c-stores with complete control over how items are viewed, described, and priced regardless of through which channel those items appear, including on DoorDash, Uber Eats, Postmates, and GrubHub. This helps c-stores add incremental sales to each location while streamlining operations, ensuring order integrity, and increasing customer satisfaction.

According to data from Edison Trends, convenience store online spending grew by 346% in 2020, outpacing growth in both grocery and restaurant categories. The same report notes that DoorDash is the big player in the market.

Paytronix Handoff works with the most popular POS systems and leading third-party digital delivery platforms to:

  • Eliminate the need to continually check multiple tablets for information;
  • Digitally connect third-party aggregators with internal POS systems and store operations;
  • Provide a single point of entry for all online orders as they come in; and
  • Enable store-level employees to more easily manage stock digitally, thereby increasing customer satisfaction.

“The c-store market is changing rapidly with third-party delivery platforms and online-only companies focusing on 15-minute delivery of center-store items,” said Paytronix CEO Andrew Robbins. “Traditional c-stores, with great locations on major transportation routes, have an opportunity to truly own this new order-ahead and delivery ecosystem, but they need the right systems in place to make it happen. Paytronix Handoff, and the full Order & Delivery offering, gives c-stores what they need to grab incremental sales and successfully compete against delivery-only brands.”

Employing the latest cloud technology, Paytronix enables rapid processing of digital orders. It has an easy-to-use ordering interface, digital ordering management tools, more than a dozen POS integrations, and the best loyalty integration on the market today. In addition, Paytronix has established partnerships with premier third-party aggregators. 

Convenience store brands can learn more about Paytronix and schedule a personalized demo at https://www.paytronix.com/demo.  Or visit Paytronix at Convenience Retailing University booth #316.

Paytronix Systems, Inc.

Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 1,800 brands across 34,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 225 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix delivers artificial intelligence features that motivate increased visits and spending throughout the customer journey. For more information, visit www.paytronix.com.

 

# # #

Media Contact:

Chuck Tanowitz
Paytronix Systems, Inc.
ctanowitz@paytronix.com
617-871-2319

Paytronix Appoints Eric Steele as Chief Financial Officer

Seasoned financial leader brings deep experience in partnering with growth-stage technology companies. Newton, MA – January 4, 2024 – Paytronix,...

Read More

JINYA Ramen Bar Levels Up Its Loyalty Program and App for the Ultimate Customer Experience

Fast-growing ramen restaurant concept partners with Paytronix to improve loyalty offerings for fans Dallas, TX (December 15, 2023) – At JINYA, the...

Read More

Paytronix Data: Consumers Spent 7.3% More on Restaurant Gift Cards Over Thanksgiving Holiday Weekend Than in 2022

Shift to digital seen across the board, proving the need for restaurants to embrace a complete digital guest engagement platform. Newton, MA –...

Read More