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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

3 min read

How to Market Your Online Ordering Website for Convenience Stores

So, you've launched your convenience store website—congratulations! But in the vast digital landscape, how do you ensure potential customers find you amidst the competition? Fear not, because this guide equips you with proven strategies specifically tailored for convenience stores. It's your roadmap to transforming your website into a click magnet, attracting new customers and boosting your online orders.

optimize your convenience store website

Ensuring customers can easily find your website requires a strategic approach to SEO. Targeting local keywords such as "gas station near me" and "convenience store delivery" can significantly enhance your online visibility. Ensure that product page titles and descriptions are optimized with relevant keywords as well.

Then, just as with optimizing your convenience store website, prioritize a mobile-friendly design. With the increasing number of mobile users, ensure seamless displays across all devices to improve your SEO and provide a smooth browsing experience. A more navigable and easy-to-find website will encourage a customer to return.

Additionally, it’s a smart move to integrate a user-friendly loyalty program on your convenience store website to incentivize repeat business and gather valuable customer data.

online ordering digital storefront webinar cta

include an interactive menu on your website

High-quality photos and videos will allow customers to visualize your offerings better. However, enhancing user experience on your website involves more than just visual appeal. Consider allowing item customization or ingredient filtering, providing options for customers to tailor their orders based on preferences or dietary restrictions.

Offer real-time availability information to manage customer expectations effectively. Providing a dynamic and interactive menu, perhaps with features like "Build Your Own" options for freshly prepared items, can further engage customers and make their online experience more interactive and enjoyable.

Develop a Convenience Store App

To maximize visibility and stimulate downloads for your convenience store app strategically showcase download links on your official website and social media platforms. Attract users by offering exclusive in-app promotions, and prompt satisfied customers to share positive reviews on app stores, building credibility and capturing the attention of potential clients.

Next, optimize the app for quick navigation and ease of use for a fast and convenient on-the-go ordering experience. Integrate loyalty programs and rewards within the app to encourage repeat business and offer flexibility with in-store pickup or convenient delivery options.

Case study: Using the Paytronix Platform, Pump N Pantry created a points-based loyalty program and a convenience store app to create a fast, hassle-free customer experience. Rewards points could be redeemed for food, snacks, and other merchandise, as well as access to exclusive discounts and deals. After a little more than a year, 6,000 members had joined the program. There’s more to the story, so check it out here.

run locally targeted ads and claim your local business profiles

Local engagement is crucial for the success of your convenience store. Many brands have an entire "community" page dedicated to their involvement in areas around their locations. By tailoring your targeted advertising efforts to the local community, you can build a loyal customer base and strengthen your presence in the neighborhood in an authentic way.

Start by running targeted ads on platforms like social media and search engines, which allow you to specifically target your local audience. Also, you’ll want to build community relationships by partnering with local media outlets like newspapers, magazines, and TV stations and participating in community events.

Be sure to claim and regularly update your business profiles on platforms like Google My Business and Yelp for Business for increased local visibility. These can be powerful tools for potential customers searching the mapping apps on their mobile devices. You’ll also want to consider paying for these platforms’ marketing and targeted ad packages. It can be money well spent.

marketing brings in the customers

Effectively marketing an online ordering website requires dedication and data-driven optimization. By implementing the strategies outlined above, you can transform your restaurant or convenience store website into a click magnet, attracting new customers and boosting your online orders.

Key takeaways:

  • Optimize your website for both desktop and mobile users
  • Offer a user-friendly menu and seamless checkout process
  • Integrate loyalty programs to reward repeat customers
  • Leverage the power of social media marketing and targeted advertising
  • Partner with popular delivery apps and offer exclusive deals
  • Run locally targeted ads and claim your local business profiles

the power of word of mouth

While online marketing is essential, the influence of word of mouth remains unparalleled. Satisfied customers can become your most effective advocates, spreading the word about your online ordering website.

Recommendations from friends, family, or colleagues can significantly impact potential customers' decisions. To harness the power of word of mouth, consider the following:

  • Encourage satisfied customers to leave positive reviews on online platforms
  • Implement a referral program, rewarding existing customers who refer new ones
  • Host events or promotions that encourage customers to bring friends and share their experiences
  • Foster engagement on social media by responding to customer comments and encouraging user-generated content
  • Provide exceptional customer service to create memorable experiences that customers want to share

Ready to attract more customers and orders?

Paytronix offers a comprehensive suite of solutions designed to help you optimize your online ordering website and marketing efforts. Explore our solutions or download our free resources to learn more about:

  • Developing a user-friendly online ordering platform
  • Crafting targeted marketing campaigns
  • Integrating with popular delivery apps
  • Leveraging customer data for actionable insights

By partnering with Paytronix, you can unlock the full potential of your online ordering website and turn clicks into loyal customers.

paytronix online ordering demo cta

 

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