COVID-19 Resources

for restaurants and c-stores

As we navigate through this unprecedented time together, we want to provide access to timely information to help brands react quickly to the shifting landscape of the restaurant and convenience store industries. Here we will regularly update our list of company specific releases, relevant news articles, and other resources.

Click here for FAQs      Click here for latest market data

Overall, restaurant sales are up 10% from the bottom and are now at about 50% of pre-Covid levels. Click the graph to visit blog post with further commentary.
Over the last few days we’ve seen slides in gas but in-store spending is stable. Click the graph to visit blog post with further commentary.
Sales Show Slight Improvement

April 28, 2020: Industry performance and leading indicators of an improved outlook are top of mind as we enter week 8 of the COVID-19 crisis. Here we share restaurant and convenience store market sales and visit trend data.

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Spotlight Series: Virtual Fun

April 17, 2020:  Restaurants are getting into the virtual game as a way to engage guests with online cooking workshops.

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Spotlight Series: Spreading Cheer in Isolation

April 13, 2020: Restaurant workers are looking for ways to inject some vibrancy back into their guest experience.

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Spotlight Series: Supporting Our Communities

April 8, 2020: Burrito Beach and Newport Restaurant Group launch initiatives to help support frontline workers and restaurant employees.

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Order & delivery helps Zukku Sushi keep the takeout rolling in temporary ghost kitchen

April 7, 2020: Zukku Sushi got creative with order and delivery when its three restaurants occupying cafeteria-like public spaces were among the first eateries to shut down.

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Spotlight Series: From Beer to Hand Sanitizer

April 6, 2020: Seeking a way to support its local community, DogFish Head committed a portion of its operation to making hand sanitizer with gin and Aloe Vera gel.

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Spotlight Series: Brands that Give Back

April 2, 2020: large brands like Taco Bell and Panera Bread are launching initiatives to help feed children and enable easy access to food for everyone who needs it.

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Spotlight Series: Encouraging Fun at Home & New Traditions

March 31, 2020: Iron Hill Brewery & Restaurant and Silver Diner are spreading positive messages and uplifting their customers during an isolating time.

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Keep it Human: Communicating During COVID-19

March 31, 2020: With so many businesses having to totally rethink their standard approach due to the Covid-19 outbreak, the Paytronix team has compiled a list of communication best practices.

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Spotlight Series: Brands Spreading Positivity During Difficult Times

March 26, 2020: Throughout this crisis, brands are searching for a way to maintain their strong customer relationships. Let's learn from them, starting with The Pasta Bowl. 

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When You’re Ready, We’re Here: Using Gift Cards to Boost Sales

March 26, 2020: How can restaurants drive revenue without dining rooms, alcohol sales, and stellar hospitality? The answer for many has been simple: promote gift cards.

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A Note from Paytronix About COVID-19

March 17, 2020: An urgent message from Paytronix CEO Andrew Robbins.

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Go Wide and Go Home: Best Practices from the Paytronix Community

March 25, 2020: As we all try to adjust to the new reality of doing business, the Paytronix community is coming together to share best practices for customer outreach in the face of the Covid-19 outbreak.

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Campaign Center How-To Guide

March 24, 2020: In the midst of the COVID-19 outbreak, recurring or scheduled email campaigns that encourage guests to visit your physical location could confuse your guests or send them the wrong message. Here's how to delay them.

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Ruth’s Chris Franchise Keeps the Kitchens Open

March 24, 2020: How Rapid Launch Order & Delivery helped Ruth's Chris to continue serving guests.

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Rapid Launch for Order and Delivery

March 23, 2020: Paytronix has quickly rolled out a way for restaurants to stand-up an online order and delivery program in just a few days.

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Together We Will Come Out of This Stronger

March 20, 2020: A letter from Paytronix CEO Andrew Robbins.

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What You Need to Know About Delivery During the COVID-19 Crisis

March 20, 2020: The tools and technologies to help restaurants better manage order fulfillment.

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COVID-19 Related Release Notes

March 19, 2020: Paytronix is rolling out a series of product features and updates designed to help keep restaurants open by managing the changing world of off-premise dining.

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How to Add Order & Delivery to Your Restaurant in 1-2 Weeks

March 17, 2020: If you have a Windows machine and network accessible printer in your stores, find out how you can get order & delivery ASAP.

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Annual Loyalty Report: 2021
Loyalty programs shone through as one of the key survival tools

The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020