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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

What’s on Your Grill This Summer?

With burger joints eager to stay current and appeal to varying tastes, guests are seeing a full range of innovative menu items. Some of these offerings contain no meat at all, some feature new ingredients like CBD, and others are being called something other than burgers. As the summer grilling season heats up, let’s explore how three restaurant chains are improving their marketing strategy and reaching new customers by introducing a fresh take on a classic meal.

Burger King, one of the largest burger chains in America, recently announced that all of its locations will be offering the Impossible Whopper by the end of 2019. The name is inspired by the burger’s supplier, Impossible Foods, which is a leading provider of plant-based substitutes for meat. The burger looks and tastes just like the real thing, and stores carrying the Impossible Whopper have seen an increase in foot traffic. Meanwhile, independent and smaller restaurants are experiencing similar demand for plant-based alternatives, but Impossible Foods doesn’t have the supply to meet the needs of large chains and small chains alike. This situation has given rise to direct competitors like Beyond Meat, which is starting to gain much more recognition in the market after reaching agreements with Hooters and Tim Hortons.

Carl’s Jr. is a chain that’s taking a more radical approach to keeping up with the latest food trends. On April 20th, a day that has become associated with cannabis, it tested a CBD burger. The Rocky Mountain High Burger has a typical patty but it’s topped with CBD-infused sauce. Although popular for personal consumption, food and beverages that contain CBD exist in a gray area. The FDA conducted its first hearing on the use of CBD in restaurants this year and will continue to explore all of the pros and cons before either maintaining its illegality or overturning the current regulations.

While Burger King and Carl’s Jr. are adapting the traditional burger to cater to a more health-conscious or adventurous consumer base, IHOP is focusing on creative marketing. After this well-known breakfast chain decided to promote burgers last summer to drive lunch and dinner traffic, it received backlash from those who felt that a pancake place should stick to what it does best. In response, IHOP has begun marketing its burgers as just another category of pancakes. I mean, they’re the same shape, right? IHOP is also keeping a list of social media users who tweeted negative sentiments during last year’s promotion. The only way to get off this “Bancake List” is to tweet something positive about the brand.

In this season of increased burger consumption, you should give some thought to the innovations that are impacting the food industry and how restaurant chains are responding to new consumer preferences. For more information, check out our on-demand webinar, “Grilling Up Plant-Based Proteins on Your Menu,” and consult our data brief for tips on deciding what your menu should feature next.

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