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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Online Ordering Guide

Growth-oriented insights for ambitious leaders

1 min read

Simplify Your Restaurant’s O&D Operations

Simplify Your Restaurant’s O&D Operations

“Grow or die” has long been an axiom of the restaurant business. With the global pandemic receding and labor costs rising, restaurants are adjusting to serving larger groups while trying to overcome competition from virtual brands. From touch-and-go streamlined operations to ghost-kitchen preparation, the Paytronix platform minimizes growing pains for your innovative brand.

  1. Capacity Management: Even in the heat of a rush, Paytronix keeps your kitchen cool. As demand for ordering and delivery has increased, underprepared restaurants have been buckling under the pressure, often cancelling or confusing customers’ orders. Labor shortages and disruptions in the supply chain have created a volatile delivery market, leaving restaurants in need of a tool to manage order capacity and communicate effectively with customers. The Menu Throttling feature from Paytronix enables staff to get ahead of the curve, effortlessly toggling delivery status to prevent kitchen backups and errors.
  1. Easy Set up for Ghost kitchens: Paytronix takes your ghost kitchen from a phantasm to a reality.  Its best-in-class Order Experience Builder is intuitive and flexible, perfect for a thriving ghost kitchen. You can easily add or remove menu items through a platform that works across all devices and conveniently integrates with delivery services to provide estimated delivery times. In addition, you don’t need to fear the specter of a tablet farm like the one pictured to the right. Integrations with third-party platforms mean that the status of an individual menu item can be updated automatically. So if you’re haunted by the thought of opening a ghost kitchen, who you gonna call?
  1. Menu management: Paytronix helps ensure accurate menus to avoid customer frustration. Since the pandemic accelerated the digitalization of ordering and delivery, many restaurants now display their menus on the apps of third-party delivery services. Keeping those menus current can be a pain, especially amid widespread out-of-stocks and inflation, but HandoffSM from Paytronix allows restaurants to update their menu pricing and items from a single hub – in real time. Beyond being able to inform customers of menu changes to prevent canceled orders, you can experiment with menu pricing to see what works best for both your guests and your restaurant.
     

The Paytronix platform keeps management clear and easy by centralizing your control over data and the customer experience. And when your brand is ready, Paytronix effortlessly mobilizes your order and delivery solution into a ghost-kitchen setup – without the jump scares. 

Request a demo of Paytronix Order & Delivery or consult the great tech resources on the Paytronix website.

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