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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Loyalty Trends Report

Unlock Loyalty’s Full Potential in 2024

2 min read

A Brand New Paytronix

paytronix-logo-color

Today, Paytronix looks a whole lot different. We have a new logo, new colors, and a whole new brand. But this isn’t about an instant transformation, it’s about making our brand match the company we’ve become.

Here at Paytronix, we’ve been innovating in the digital customer engagement space for more than two decades. We created the category.

 

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Two Decades of Technology Growth

When we set out on this journey, technology was transforming the landscape, not just for restaurants and convenience stores, but for nearly every aspect of our lives. This was before the iPhone, when mobile devices flipped open. Most discussions of artificial intelligence were relegated to science fiction, and the innovative brands had just started to use digital technology to track core business functions.

With just 10 employees and a handful of clients, we defined the category of digital restaurant loyalty. Today we have 350 employees worldwide, passionately innovating for our more than 1,800 clients. When Newsweek named the top restaurant loyalty programs, we found 12 of our clients on the list. When Nation’s Restaurant News recently called out the groundbreaking loyalty programs of this year, our clients Wow Bao and Jimmy John’s were honored. We work with convenience stores that are on the edge of innovation, including Maverick, GPM, Kum & Go, Yesway, MAPCO, United Dairy Farms, and so many others.

A New Era of Digital Guest Engagement

We’ve changed with the times, both in our technology and our offerings. Often, we were the first in the industry with new technologies. We innovated on gift cards, e-gift, and even comp cards. We were on the forefront of using artificial intelligence to understand guest behavior and help our clients build effective programs on that knowledge. We began offering online ordering when it was still a small part of the market and have grown to become one of the two enterprise platforms in the space.

And while we innovated and changed our offerings, our brand remained stagnant. The result was a large gap between who we are and what we looked like.

When we went out and spoke with our customers, partners, industry leaders, and even our prospects, you told us a few things.

First, that we are the gold standard when it comes to digital loyalty. For this, we thank you. Yet, we now offer so much more than loyalty.

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Second, that this new world of digital guest engagement is difficult, and they trust our team to help them through it. Through the pandemic, restaurants, convenience stores, and other retailers put together the digital tools they needed to survive, including loyalty, online ordering, messaging, mobile apps, CRM systems, and a host of other keys to digital engagement.

The challenge today is that these pieces need to align to be truly effective, and that’s what the Paytronix team is built to do.

And third, that our look and feel didn’t match the dynamic company they know. We believe our brand now matches our offering, and we hope you do, too.

So many of you have been clients for five, 10, 15, or even 20 years. We look forward to writing the next chapter of our joint success by keeping your guests happy and returning. After all, that’s what keeps our team motivated every day.

paytronix online ordering demo cta

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