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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Paytronix Appoints Eric Steele as Chief Financial Officer

Seasoned financial leader brings deep experience in partnering with growth-stage technology companies.

 

Eric Steele, CFO

Newton, MA – January 4, 2024 – Paytronix, the leading digital guest engagement platform for restaurants and convenience stores, today announced that Eric Steele has been appointed company Chief Financial Officer. Eric replaces acting CFO Lee Barnes, who will continue to serve as Paytronix Chief Data Officer and take on additional responsibility as Chief of Staff.

Eric joins Paytronix from Snap One, where he played a key role in scaling the business to a public company with more than $1 billion in revenue. At Snap One, he most recently served as Senior Vice President of Finance & Corporate Development and was responsible for leading the finance, corporate development, and investor relations teams. Prior to Snap One, Eric was a growth equity investor at Catalyst Investors in New York City. He holds a Bachelor of Science in Business Administration from University of North Carolina at Chapel Hill.

“Eric’s deep finance, corporate development, and strategy expertise will serve him well in the CFO role at Paytronix,” said Jeff Hindman, CEO, Paytronix. “Eric has spent his career working with growth-stage technology companies, including as an operator, investor, and advisor. He understands the value drivers to build enduring businesses, making him the perfect person to help us scale Paytronix for the future.”

“I'm thrilled to join Paytronix and advance our industry leadership position in digital guest engagement,” said Eric Steele, CFO, Paytronix. “I look forward to partnering with our talented leadership team to deliver solutions that empower our restaurant and convenience store customers to build lasting guest relationships. These relationships drive enhanced business value for our customers and success for Paytronix.”

Paytronix Appoints SaaS Product Expert, Jimmy Fortuna, to Board

NEWTON, MA - July 29, 2024 - Paytronix, the leader inguest engagement for restaurants and convenience stores, today announced the appointment of...

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Top Restaurant and C-Store Executives to Speak at Paytronix User Conference

Founders and executives from such iconic brands as Smashburger, Panera, and Dutch Bros will take center stage Newton, MA—September 13, 2021...

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Paytronix Helps FriendShip Increase In-Store Visits by 5 Percent and Gallons Purchased by 18 Percent in Highly Targeted Pump-to-Store Promotions

Newton, MA – June 18, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that FriendShip has won...

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Paytronix Appoints Jeff Hindman as New CEO; Founder Andrew Robbins Becomes Executive Chairman

Industry vet and current Paytronix board member Hindman will work alongside the executive leadership team to drive future solutions as the...

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Daily’s Chooses Paytronix to Transform its Loyalty Program

Newton, MA– February 13, 2020 – In its ongoing effort to provide customers with a “nicer” convenience store experience, Daily’s, which operates 36...

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Paytronix’s Kristin Lynch Receives 2025 Award in Restaurant Technology

Innovator Award recognizes work of Lynch and her strategy and analytics team in helping brands create deals that drove more traffic to their stores

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Amigos/Kings Classic Announces 45th Anniversary Campaign

Since launching in January, new mobile app downloaded by more than 10,000 guests in first 30 days

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Paytronix Expands Order & Delivery Offering with Toast Integration

Newton, MA – October 24, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that it has integrated...

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Paytronix 2025 Loyalty Report Finds Loyalty Check Sizes Growing

Paytronix finds AI-enhanced data analytics, qualitative behavior feedback along with gamification, AR and mobile loyalty tools can increase engagement

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Leading Fast-Casual Burger Brand Wins Paytronix Loyaltees Award

NEWTON, Mass., July 19, 2021 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Smashburger®, the...

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Paytronix Looks to the Future of Guest Engagement

With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an...

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Paytronix Debuts Generative AI Assistant

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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Paytronix Reports Record 38 Percent Year-Over-Year Growth

Newton, MA—February 28, 2019—Paytronix Systems, Inc., the most impactful guest experience and payment platform, today announced its 38 percent...

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United Dairy Farmers Modernizes Digital Platform with Paytronix

UDF gets more personal with its customers; U-Drive loyalty program changes the c-store guest experience Newton, MA– April 7, 2021 –Paytronix...

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