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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Paytronix Appoints SaaS Product Expert, Jimmy Fortuna, to Board

NEWTON, MA - July 29, 2024 - Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced the appointment of Jimmy Fortuna to its Board of Directors.

Fortuna serves as the Chief Product Officer at Enverus, a software company that specializes in technology solutions for the global energy sector. His expertise in product development traces back 30 years to his time with hospitality and retail technology provider, Radiant Systems, in 1995. He spent nine years at Radiant Systems before moving to NCR Corporation in July 2011, where he rose to VP of Product Development for their Hospitality division. Fortuna has a sustained track record of building exceptional teams that introduce industry-leading innovation to the market.

Jimmy Fortuna has been named to the Paytronix Board of Directors

Jimmy Fortuna has been named to the Paytronix Board of Directors

“We are thrilled to add Jimmy to our board as an advisor and partner to the business,” said Jeff Hindman, CEO of Paytronix. “Jimmy’s experience scaling successful software businesses, understanding of our industry, and long history of innovation and impact throughout his career will bring a wealth of experience to the Paytronix board. I am excited to have him as a partner as we continue to build mission-critical technology for the industry.”

Fortuna brings nearly 30 years of product experience to the table, with over 15 years in the hospitality and convenience industries. He is a builder and inventor with 10 patents, many of which apply to point-of-sale mobility for restaurants, cryptographic transaction security for convenience stores, retail cyber security, and fleet vehicle telematics. His passion for building extends to his love for scaling businesses, which has allowed him to lead brands through multiples stages of growth while building tools that differentiate them from their competitors.

“I’m incredibly excited to join the Paytronix Board of Directors and get to work helping drive the company’s future success,” said Fortuna. “I look forward to supporting Paytronix as the company extends their market-leading innovation and continue a 20-plus year journey of helping leading hospitality brands to delight their customers.”

Paytronix Appoints Eric Steele as Chief Financial Officer

Seasoned financial leader brings deep experience in partnering with growth-stage technology companies. Newton, MA – January 4, 2024 – Paytronix,...

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Top Restaurant and C-Store Executives to Speak at Paytronix User Conference

Founders and executives from such iconic brands as Smashburger, Panera, and Dutch Bros will take center stage Newton, MA—September 13, 2021...

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Paytronix Announces Call for Nominations for 2020 Loyaltees Awards

Newton, MA – February 3, 2020 – In its ongoing effort to highlight companies on the forefront of guest experience, loyalty and payments, Paytronix...

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Paytronix Helps FriendShip Increase In-Store Visits by 5 Percent and Gallons Purchased by 18 Percent in Highly Targeted Pump-to-Store Promotions

Newton, MA – June 18, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that FriendShip has won...

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Paytronix Expands Order & Delivery Offering with Toast Integration

Newton, MA – October 24, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that it has integrated...

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Paytronix Appoints Jeff Hindman as New CEO; Founder Andrew Robbins Becomes Executive Chairman

Industry vet and current Paytronix board member Hindman will work alongside the executive leadership team to drive future solutions as the...

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Paytronix 2025 Loyalty Report Finds Loyalty Check Sizes Growing

Paytronix finds AI-enhanced data analytics, qualitative behavior feedback along with gamification, AR and mobile loyalty tools can increase engagement

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Paytronix’s Kristin Lynch Receives 2025 Award in Restaurant Technology

Innovator Award recognizes work of Lynch and her strategy and analytics team in helping brands create deals that drove more traffic to their stores

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Amigos/Kings Classic Announces 45th Anniversary Campaign

Since launching in January, new mobile app downloaded by more than 10,000 guests in first 30 days

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Paytronix and Zenreach Partner to Help Anthony’s Coal Fired Pizza Fully Engage with More of its Customers

NEWTON, Mass., March 07, 2019 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced a collaboration with...

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Daily’s Chooses Paytronix to Transform its Loyalty Program

Newton, MA– February 13, 2020 – In its ongoing effort to provide customers with a “nicer” convenience store experience, Daily’s, which operates 36...

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Ovation and Paytronix Team Up On Feedback and Hospitality Data Insight

The two guest experience platforms partner to provide hospitality brands with deeper insights from guest experiences

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Paytronix Upgrades In-App Navigation for Deep Linking Messages

New capabilities bring sophisticated mobile navigation and notification through improved messaging capabilities to app users.

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Paytronix Integration Brings Enterprise Customer Experience Solution to Revel Systems Cloud-Based Point of Sale

Enables restaurants and retailers to enhance revenue-driving rewards programs utilizing data from their point of sale (POS) NEWTON, Mass, April 6,...

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CC’s Coffee House Launches New Mobile App with Paytronix

Self-Publishing Gives CC’s Control over Mobile App Changes, Branding and Mobile Engagement while New Mobile Experience Helps Acquire, Engage and...

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