Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Paytronix Announces Call for Nominations for 2020 Loyaltees Awards

Newton, MA – February 3, 2020 – In its ongoing effort to highlight companies on the forefront of guest experience, loyalty and payments, Paytronix Systems, Inc., today announced the launch of its 2020 Loyaltees Awards. Paytronix opened nominations for those companies that use its advanced digital guest experience platform to deliver truly innovative and market-defining guest experiences. Past winners include such iconic brands as Caribou Coffee, Yesway, Peet’s Coffee, Bruster’s Ice Cream, and HuHot Mongolian Grill.

 Open to all current Paytronix customers, the Paytronix Loyaltees celebrates those companies that creatively motivate guests to visit retail establishments more frequently. The Loyaltees showcase the creative application of Paytronix software by users who manage the customer experience through all of today’s guest touch points from mobile engagement to point of sale—prompting targeted guest behavior and breaking new ground with relevant offers that leverage data-rich loyalty programs.

 “Our customers are among the most creative in the retail world and we want to find the stories that can help inspire others to learn from their example,” said Michelle Tempesta, head of marketing for Paytronix Systems. “Whether it’s integrating payments with loyalty for frictionless commerce, or creating a unique end-to-end customer experience for both in-store and mobile order and delivery, we want to hear, share and honor these accomplishments.”

 Winners share their success stories for others to learn from as industry best practices in leveraging technology and data analytics to engage with customers, drive more frequent visits and bigger spend. The 2020 Paytronix Loyaltees will accept entries in four categories with an award given for each:

  • Program Launch: Celebrate brands that have either launched their first loyalty program or expanded an existing loyalty program during 2019.
  • Marketing Innovation: Showcase strategies that successfully motivate customers to spend more with each visit or visit more frequently through a customer-centric marketing program.
  • Exceptional Guest Experience: Highlight brands that use technology and data to create a consistently excellent guest experience no matter where that interaction takes place.
  • Payment Implementation: Recognize forward-thinking brands that are fully integrating their loyalty programs and payments for a frictionless user experience.

Submit a Loyaltees nomination, learn more about the awards program, and read about prior award-winning Loyaltees campaigns and programs at: www.paytronix.com/loyaltees.

Winners will be announced starting in March, 2020.

Twice Daily Drives 225% Year-Over-Year Growth with Paytronix

Guest engagement program promotes proprietary food service with special offerings and mobile ordering

Read More

CC’s Coffee House Launches New Mobile App with Paytronix

Self-Publishing Gives CC’s Control over Mobile App Changes, Branding and Mobile Engagement while New Mobile Experience Helps Acquire, Engage and...

Read More

Paytronix Appoints SaaS Product Expert, Jimmy Fortuna, to Board

NEWTON, MA - July 29, 2024 - Paytronix, the leader inguest engagement for restaurants and convenience stores, today announced the appointment of...

Read More

Paytronix Elevates Online Ordering Platform, Launches Catering Capabilities

New functionality utilizes 20 features to streamline catering order management, while elevating the customer experience to drive bottom line for the...

Read More

Family Express Launches Custom Loyalty App with Paytronix

NEWTON, Mass., April 23, 2019 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Family Express...

Read More

JINYA Ramen Bar Levels Up Its Loyalty Program and App

Fast-growing ramen restaurant concept partners with Paytronix to improve loyalty offerings for fans Dallas, TX (December 15, 2023) – At JINYA, the...

Read More

Paytronix and Zenreach Partner to Help Anthony’s Coal Fired Pizza Fully Engage with More of its Customers

NEWTON, Mass., March 07, 2019 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced a collaboration with...

Read More

Paytronix Upgrades In-App Navigation for Deep Linking Messages

New capabilities bring sophisticated mobile navigation and notification through improved messaging capabilities to app users.

Read More

Mr. Pickle’s Unifies Guest Experience with Full Paytronix Platform

46-unit brand deploys Loyalty, Order & Delivery, Mobile, and Gift. Paytronix Order & Delivery provides immediate 25% jump in digital sales. Loyalty...

Read More

Ovation and Paytronix Team Up On Feedback and Hospitality Data Insight

The two guest experience platforms partner to provide hospitality brands with deeper insights from guest experiences

Read More

Toastique Launches on the Full Paytronix Guest Engagement Platform

Online ordering accounts for 20% of corporate revenue. New points-based loyalty program designed to engage returning customers and reach new...

Read More

Consumers Spent 7.3% More on Restaurant Gift Cards Over Thanksgiving

Shift to digital seen across the board, proving the need for restaurants to embrace a complete digital guest engagement platform. Newton, MA –...

Read More

C-Stores Own the Third-Party Delivery Channel with Paytronix Handoff

Enhanced Paytronix Order & Delivery functionality provides c-stores with easy management of e-commerce sales across all mobile platforms. Newton, MA...

Read More