COVID-19 Related Feature and Product Updates
Business is no longer “as usual” for anyone, but especially for restaurants, which are among the hardest-hit industries in the country. That’s why...
1 min read
It’s not news to any c-store owner that competition for customers and spend is higher than ever. In addition to the many direct competitors in the industry, convenience stores have to contend with fast-food restaurants, big-box retailers like Walmart and Target, and even online giants like Amazon.
The c-stores that continue to thrive despite these challengers will be the ones that best adapt their businesses to meet new consumer trends, wants, and needs.
In addition to offering reward programs, one of the biggest requests by customers is restaurant online ordering platforms and delivery. In the past, c-stores might have thought implementing an online ordering system wouldn’t apply to their business – but times have changed and this is only the beginning.
Here are a few eye-opening statistics that should catch any c-store owner’s attention:
- 60% of U.S. consumers order delivery or takeout once per week.
- 34% of consumers spend at least $50 per online food order.
- 20% of consumers say they spend more on off-premises orders than on dine-in/on-premises purchases.
- The increase in digital ordering and delivery has been 300% greater than that of dine-in traffic since 2014.
- 52% of millennials indicate that they would purchase more often from c-stores if delivery were offered.
It couldn’t be clearer that in order to effectively compete for the consumer dollar, convenience stores need to incorporate online ordering (and if at all possible, delivery) into their strategies.
But how does a c-store implement a proper plan? Which elements are essential and which ones can be skipped? What kind of customer data needs to be captured, and how should that data be used? Most importantly, how do convenience stores choose the right online ordering platform?
We’ve put together a free, on-demand webinar to answer all of these questions and many others.
Titled “Why C-Stores Need Online Ordering,” the session will provide even more statistics and facts to prove just how critical online ordering is to the success of convenience stores. It will also give you an action plan to begin mapping out an online ordering system for your c-store.
Gearing Up for the Future of Online Ordering
The competition is fierce for guests’ online business, and restaurants and c-stores are working to keep their brands competitive and stay on top of...
Ninja City sees revenue jump 20% during pandemic with online ordering
While plenty of restaurants pivoted to digital ordering and delivery during COVID-19 as a means of staying afloat, a few did more, harnessing an...
Little Greek uses online ordering to open ‘community store’
With social distancing advisories in place, tasks as simple as going to the grocery store have become challenging. This has pushed many consumers...
Customizing and Optimizing Your Online Menu
With digital ordering dominating the industry, perfecting the online menu is more important than ever. Fortunately, there are some basic strategies...
Online Ordering is changing! Guest ordering shifted from 2020-2022.
The COVID-19 pandemic was extremely disruptive to the restaurant and c-store industries. Consumer behaviors toward dining and restaurants shifted...
Paytronix powers Kowloon car hop
Kowloon Restaurant in Saugus, Massachusetts has been a regional staple for decades. Founded as a Chinese restaurant in the 1950s, the family-owned...
Should Convenience Stores Deliver? The Lowdown
Delivery has become a hot trend throughout most consumer industries. Amazon Prime Now is delivering more food and other essentials to customers...
Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen
When the Covid-19 outbreak began forcing restaurants to close their doors to guests, Zukku Sushi faced a unique dilemma: each of its three locations...
Convenient Connections Summer Series: 1:1 Campaigns
The Paytronix Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to...
Summer travelers stock up on ice, drinks, and dreams
As the national economy continues to rebound from the COVID-19 crisis, Americans are hitting the road in droves: more than 47 million will travel...
2021 Predictions: The Fusion of Safety and Convenience
This year, society embraced e-commerce like never before. When the COVID-19 pandemic forced people to stay home and made everyone hyper-aware of...
Food & Wine, Paytronix project a sweet summer for ice cream sales
The pandemic changed a lot about our culture and society, but one thing that didn’t falter was Americans’ love for ice cream. In fact, the frozen...
Spotlight Series: From Beer to Hand Sanitizer
As the restaurant industry deals with massive change, we’re spotlighting the brands that are spreading positive messages and uplifting their...
Key Takeaways from Loyalty Experts Session at NRA 2016
The Paytronix team was on site in Chicago earlier this week at the National Restaurant Association (NRA) Show. Similar to last year’s event, the...