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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

 

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

2 min read

Spotlight Series: From Beer to Hand Sanitizer

Spotlight Series: From Beer to Hand Sanitizer

As the restaurant industry deals with massive change, we’re spotlighting the brands that are spreading positive messages and uplifting their customers during this isolating time. Many have lessons to teach us all as they work to foster a deep emotional connection with their community.

Dogfish Head

It was the first thing to disappear from the shelves when the coronavirus started spreading westward, before the flour, the milk and even before the toilet paper.

Hand sanitizer in every form and scent has become a precious commodity, and our typical supply chain couldn’t seem to make enough of it.

Enter Dogfish Head, a brewery in Delaware. Though they’re best known for their ales, Dogfish Head has been distilling spirits in the First State for close to 20 years. Seeking a way to support its local community, the company committed a portion of its operation to making hand sanitizer with gin and Aloe Vera gel.

“I never thought Dogfish Head would be in the sanitizer business. But this is a time of crisis, and necessity is the mother of invention,” says Dogfish Head founder said Sam Calagione. “It is our duty to do what we can to keep as many people safe and healthy in our community.”hand-san-237x300

As the company ramps up production, it will sell bulk shipments of sanitizer to the state at market price. All profits, the company said, will go to a fund to support Delaware residents who had been affected by the outbreak – specifically, the Delaware Restaurant Association’s Restaurant Industry E.A.T., or Emergency Action Trust. The trust will provide direct cash infusions to industry employees who were laid off as a result of the pandemic.

Additionally, the company’s Beer & Benevolence Foundation will donate $50,000 to the E.A.T. and have promised another $50,000 once the fund reaches $150,000.

These donations won’t change the course of the restaurant industry shutdown, but they will surely make a notable difference in hundreds, if not thousands of lives. And Dogfish Head didn’t only set out to help those struggling financially: the company announced on Wednesday a campaign of content creation on its blog, intended to keep its guests “feeling connected.”

“Our hunger for venturing off the beaten path is as strong as ever, and we’re still motivated by non-conformity. By spontaneity. By experimentation. And by the connections with each and every one of you,” they wrote, providing a much-needed respite from the daily anxiety while maintaining their unique Dogfish charm.

To learn what other creative brands are doing to build customer relationships during this time, connect with us on Twitter and LinkedIn, and check out our site for more COVID-19 related resources. 

Keep it Human: Communicating During COVID-19

Keep it Human: Communicating During COVID-19

Communication with guests is always important, but during times of change, transition or challenge, it’s paramount. With so many businesses having to...

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Customizing and Optimizing Your Online Menu

Customizing and Optimizing Your Online Menu

With digital ordering dominating the industry, perfecting the online menu is more important than ever. Fortunately, there are some basic strategies...

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Deliver the Perfectly Relevant Message with One-to-One Campaigns

Deliver the Perfectly Relevant Message with One-to-One Campaigns

At its core, artificial intelligence-driven marketing aims to communicate with guests on such a personal level that it’s as if each campaign were...

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Do you want fries with that? Beware the french fry giveaway

Do you want fries with that? Beware the french fry giveaway

Monday marked National French Fry Day, one of the more popular of the arbitrary food holidays celebrated annually. (It was followed by National...

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Target Guests with Ease Using AI-Powered Advanced Segmentation

It’s well–known and well–documented that as the relevancy of a given marketing campaign increases, so does guest engagement. For example: a vegan is...

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Know Your Guests’ Next Move Before it Happens with Predictive Analytics

Understanding a guest’s next move before it happens would completely change a marketer’s strategy, from simply deciding who they should email to...

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Contactless Dining Already Has a Strong Foothold

Contactless Dining Already Has a Strong Foothold

The seismic shift in consumer behavior brought on by the Covid-19 pandemic has changed Americans’ attitudes toward work, school and shopping; but...

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Convenient Connections Summer Series: Clustering

The Paytronix Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to...

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Convenient Connections Summer Series: Basket-Building

Convenient Connections Summer Series: Basket-Building

The Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to drive...

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COVID might be on its way out, but online ordering is here to stay

COVID might be on its way out, but online ordering is here to stay

With spring this year comes a renewed sense of hope that is a little greater than usual: the weather is warming, plants are blooming, and...

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The Hallmark of Modern Loyalty? AI to IA℠.

The Hallmark of Modern Loyalty? AI to IA℠.

Today’s successful loyalty programs rely on personalization. As technology has expanded marketers’ capabilities through data collection, consumers...

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Food & Wine, Paytronix project a sweet summer for ice cream sales

Food & Wine, Paytronix project a sweet summer for ice cream sales

The pandemic changed a lot about our culture and society, but one thing that didn’t falter was Americans’ love for ice cream. In fact, the frozen...

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Three key takeaways from PXUX 2020

Three key takeaways from PXUX 2020

This year’s Paytronix User’s Conference was unconventional, to say the least; but thanks to our incredible clients, the first-ever virtual PXUX was...

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Contactless Payment Goes Mainstream

Contactless Payment Goes Mainstream

Of all of the changes COVID-19 will usher into society, one of the most lasting and most prominent will is likely to be an aversion to touching...

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Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen

Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen

When the Covid-19 outbreak began forcing restaurants to close their doors to guests, Zukku Sushi faced a unique dilemma: each of its three locations...

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Little Greek uses online ordering to open ‘community store’

Little Greek uses online ordering to open ‘community store’

With social distancing advisories in place, tasks as simple as going to the grocery store have become challenging. This has pushed many consumers...

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