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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

Spotlight Series: From Beer to Hand Sanitizer

Spotlight Series: From Beer to Hand Sanitizer

As the restaurant industry deals with massive change, we’re spotlighting the brands that are spreading positive messages and uplifting their customers during this isolating time. Many have lessons to teach us all as they work to foster a deep emotional connection with their community.

Dogfish Head

It was the first thing to disappear from the shelves when the coronavirus started spreading westward, before the flour, the milk and even before the toilet paper.

Hand sanitizer in every form and scent has become a precious commodity, and our typical supply chain couldn’t seem to make enough of it.

Enter Dogfish Head, a brewery in Delaware. Though they’re best known for their ales, Dogfish Head has been distilling spirits in the First State for close to 20 years. Seeking a way to support its local community, the company committed a portion of its operation to making hand sanitizer with gin and Aloe Vera gel.

“I never thought Dogfish Head would be in the sanitizer business. But this is a time of crisis, and necessity is the mother of invention,” says Dogfish Head founder said Sam Calagione. “It is our duty to do what we can to keep as many people safe and healthy in our community.”hand-san-237x300

As the company ramps up production, it will sell bulk shipments of sanitizer to the state at market price. All profits, the company said, will go to a fund to support Delaware residents who had been affected by the outbreak – specifically, the Delaware Restaurant Association’s Restaurant Industry E.A.T., or Emergency Action Trust. The trust will provide direct cash infusions to industry employees who were laid off as a result of the pandemic.

Additionally, the company’s Beer & Benevolence Foundation will donate $50,000 to the E.A.T. and have promised another $50,000 once the fund reaches $150,000.

These donations won’t change the course of the restaurant industry shutdown, but they will surely make a notable difference in hundreds, if not thousands of lives. And Dogfish Head didn’t only set out to help those struggling financially: the company announced on Wednesday a campaign of content creation on its blog, intended to keep its guests “feeling connected.”

“Our hunger for venturing off the beaten path is as strong as ever, and we’re still motivated by non-conformity. By spontaneity. By experimentation. And by the connections with each and every one of you,” they wrote, providing a much-needed respite from the daily anxiety while maintaining their unique Dogfish charm.

To learn what other creative brands are doing to build customer relationships during this time, connect with us on Twitter and LinkedIn, and check out our site for more COVID-19 related resources. 

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