Restaurants don’t lose revenue because of bad food. They lose it in the ordering process. For many operators, inefficient order taking quietly drains up to $38,000 annually through missed calls, long wait times, and incorrect orders during peak...
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By John Coldicutt, SVP of Marketing at The Access Group
Customer loyalty marketing is the key to higher transaction values for restaurants and convenience stores. After all, effective loyalty marketing...
The subscription business model is becoming a serious growth engine for business-to-consumer (B2C) brands. Restaurants, convenience stores, and...
Top restaurants and convenience stores create customer experiences (CX) that turn one-time visitors into loyal advocates. To achieve this, brands...
Many restaurant owners lose $18,000 or more annually to third-party delivery apps. High commission fees ranging from 15% to 30% erode your margins...
Some restaurants report sales increases of up to 38% after implementing a self-ordering system, largely because digital ordering removes friction...
In the last year, the number of restaurants leveraging online ordering automation hit a record high of 68 percent (FSR Magazine). This uptick is in...
When taking customers’ orders for your restaurant, accuracy and consistency are key. Traditional manual order taking has potential to cost your...
The difference between restaurants that thrive on online ordering and those that struggle often comes down to user experience (UX) principles. These...
