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C-stores using location-based digital ordering are generating $2.30 more per fueling transaction from guests who are already there. This report shows exactly how they do it.
What is Access Evo?
Access Evo is the new experience across Paytronix, Access Hospitality products and the technology and data hospitality businesses already use.
Access Evo brings more of your business together so restaurant and convenience store teams can spend less time searching across systems, reports and tools. It uses AI to surface what needs your attention, help you understand why it is happening and increasingly help complete the work that follows.
Access Evo tells you what needs your attention, helps you understand why, and increasingly does the work for you.
What is the relationship between Paytronix and Access Evo?
Paytronix is part of Access Hospitality, and Access Evo is the AI native experience connecting Paytronix with all other Access hospitality technology.
Paytronix continues to provide loyalty, guest engagement, messaging and online ordering. Access Evo gives customers a common experience for accessing and connecting the technology and information running their business.
Is Paytronix being replaced by Access Evo?
No. Paytronix products and capabilities are not being replaced by Access Evo, however they will be pulled into the Access Evo experiences.
Access Evo will bring the same capabilities you’re used to. The best part? Existing Paytronix customers do not need to rebuild their guest engagement programs to use Access Evo.
Who is Access Evo for?
Access Evo is for all hospitality businesses, everything from restaurants to convenience stores using Paytronix and other Access hospitality technology.
What does Access Evo mean for existing Paytronix customers?
Access Evo provides existing Paytronix customers with an easier way to use the capabilities already available to their organization. Notably, Access Evo also provides mobile access to key Paytronix tools, insights and alerts for the first time!
Do Paytronix customers need to replace their existing technology to use Access Evo?
No. Access Evo works with the Paytronix products and connected technology customers already use. Customers do not need to replace technology that is already working for their business simply because Access Evo is being introduced.
Does Access Evo work with Paytronix's 400+ integrations?
Yes, absolutely - Access Evo is designed to work across this connected ecosystem. These integrations connect Paytronix with technology restaurants and convenience stores already use. The specific information and actions available through Access Evo vary by product, integration and customer configuration. If you have questions or concerns please contact your Account Manager or the Paytronix Agent.
Will I need a new login for Access Evo?
Your login information (such as your password and username) will not change, however you should have already completed your migration process to the Access Evo Single-Sign On. If you haven’t yet done so, please reference the Help Center or the Paytronix Agent for Assistance.
Do I need to learn a whole new platform to use Access Evo?
You’ll see a new Access Evo experience and some changes to how certain capabilities are accessed, but you do not need to start over. The Paytronix products and programs you use today remain part of the experience. PXS remains available through Access Evo as a separate tab, so you can continue using the workflows you rely on today. If future changes affect PXS availability or how it is accessed, Paytronix will communicate those changes directly.
Does Access Evo use AI?
Yes. Access Evo is AI native. Access Evo uses the information and context available across Paytronix, Access hospitality products and connected technology to surface what needs attention, help explain what is happening and increasingly help with the work that follows.
For example, if visits from regular guests begin to fall, Access Evo can help surface that change and provide the context needed to understand which guests are driving it. It can then increasingly help with the next action.
What does it mean that Access Evo is AI Native?
In this case, it means that Access Evo was designed from the ground up with artificial intelligence as its core foundational engine, rather than adding AI later as a separate feature.
Can I use Access Evo if I only use one Paytronix product?
Yes. Access Evo supports customers using a single Paytronix capability as well as customers using a broader set of Paytronix products.
The Access Evo experience available to an organization reflects the products, information and integrations available to that customer. As you add capabilities, Access Evo brings more of the connected experience together.
Is Access Evo secure?
Yes. Access Evo is designed with security and protection of customer data as core requirements. Paytronix and Access will continue to provide you with information about how your data is protected as Access Evo develops.
If you have specific questions about security, privacy, data handling or your individual configuration you should contact your Paytronix Customer Service Representative.
Where can I learn more about Access Evo?
There are multiple places where you can learn more about Evo. Your Paytronix representative can answer questions about Access Evo availability, Paytronix products, integrations and what the Access Evo experience means for your organization.
You can also use the Paytronix Knowledge Portal or the Evo Knowledge Portal to find regularly updated articles about Evo and how they interact with your team.