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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Paytronix customers named to “Top 100 Movers and Shakers” list

Paytronix customers named to “Top 100 Movers and Shakers” list

Last week, Fast Casual announced the winners of its annual Top 100 Movers and Shakers award. The list recognizes 75 fast casual restaurants and 25 executives that have cemented themselves as leaders in the industry, and who “aren’t afraid to take risks in order to grow their businesses as well as to propel the fast casual industry.

Thirteen Paytronix customers were recognized this year for their ingenuity, authenticity and embrace of technology. Five of those restaurants were also recognized for their executives, who are leading their brands to great success.

Congratulations to the winners!

Panera Bread – # 8

For the launch of its new coffee subscription service

And Karen Kelly, senior vice president, chief restaurant operations manager

BurgerFi – #9

For its selection by the U.S. Air Force as part of a global initiative to enhance food quality

And Charles Guzzetta, chief brand development officer

Garbanzo Mediterranean Fresh – #14

For expanding its “clean” food policy to its beverage menu

And James Park, CEO

B.Good – #19

For innovation on the menu (plant-based burgers) and in technology (app and loyalty program)

And Chris Fuqua, CEO

Slim Chickens – #46

For its banner year in 2019, which saw the opening of its 100th location

Little Greek Fresh Grill – #52

For its devotion and commitment to the communities it serves

Dickey’s Barbecue Pit – # 56

For its constant evolution in both technology, including a proprietary POS and arsenal of AI tools

Mamoun’s Falafel – #57

For its calculated approach to growing the brand, including training via Mamouniversity

California Tortilla – #59

For its “out-of-the-box, buzzworthy promotions” and LTOs

The Habit Burger Grill – #64

For its acquisition by Yum Brands

Orginal Chop Shop – #66

For its continual menu innovation, which strives to meet nearly all dietary needs

Salata – #69

For its successful rebranding campaign and growth, attributed to streamlining operations

And Michelle Bythewood, president

Torchy’s Tacos – #75

For its exceptional employee program, which attributes to its low turnover rate and success

Paytronix celebrates Women’s History Month

Paytronix celebrates Women’s History Month

As the nation celebrates its 35th annual Women’s History Month, Paytronix is reflecting on the brilliant female leaders across the company.

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The National Restaurant Association’s Tech Predictions for 2021

The National Restaurant Association’s Tech Predictions for 2021

The National Restaurant Association announced this month its forecasted trends for the industry in 2021. The trends largely represent a continued...

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Paytronix to migrate clients off of shared short codes

Beginning this fall, Paytronix will be using a new SMS provider and eliminating the shared 73757 short code. Paytronix clients can expect to be...

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2021 Predictions: The Fusion of Safety and Convenience

2021 Predictions: The Fusion of Safety and Convenience

This year, society embraced e-commerce like never before. When the COVID-19 pandemic forced people to stay home and made everyone hyper-aware of...

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Paytronix powers Kowloon car hop

Paytronix powers Kowloon car hop

Kowloon Restaurant in Saugus, Massachusetts has been a regional staple for decades. Founded as a Chinese restaurant in the 1950s, the family-owned...

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Three key takeaways from PXUX 2020

Three key takeaways from PXUX 2020

This year’s Paytronix User’s Conference was unconventional, to say the least; but thanks to our incredible clients, the first-ever virtual PXUX was...

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Deliver the Perfectly Relevant Message with One-to-One Campaigns

Deliver the Perfectly Relevant Message with One-to-One Campaigns

At its core, artificial intelligence-driven marketing aims to communicate with guests on such a personal level that it’s as if each campaign were...

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Tana Davila recognized as Innovator by HT’s Top Women in Tech

Tana Davila recognized as Innovator by HT’s Top Women in Tech

In March of last year, P.F. Chang’s overhauled its entire business model in a matter of days as statewide lockdowns went into effect across the...

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Keep it Human: Communicating During COVID-19

Keep it Human: Communicating During COVID-19

Communication with guests is always important, but during times of change, transition or challenge, it’s paramount. With so many businesses having to...

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Target Guests with Ease Using AI-Powered Advanced Segmentation

It’s well–known and well–documented that as the relevancy of a given marketing campaign increases, so does guest engagement. For example: a vegan is...

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Know Your Guests’ Next Move Before it Happens with Predictive Analytics

Understanding a guest’s next move before it happens would completely change a marketer’s strategy, from simply deciding who they should email to...

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Restaurants adapt, learn with online ordering

Restaurants adapt, learn with online ordering

Justin and Cynthia Loeb, owners of Elote Mexican Kitchen and Oliva Italian Eatery in Fort Worth, Texas, know a thing or two about getting through...

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Convenient Connections Summer Series: Nurture Campaigns

The Paytronix Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to...

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Summer travelers stock up on ice, drinks, and dreams

Summer travelers stock up on ice, drinks, and dreams

As the national economy continues to rebound from the COVID-19 crisis, Americans are hitting the road in droves: more than 47 million will travel...

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Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen

Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen

When the Covid-19 outbreak began forcing restaurants to close their doors to guests, Zukku Sushi faced a unique dilemma: each of its three locations...

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The two kinds of spam traps, and how to avoid them

There’s no question about it: no one likes spam. After all, there’s a reason email inboxes have dedicated spam folders and entire companies exist...

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