What Is a Restaurant Loyalty Program?
2024 is poised to be a good year for the restaurant industry, according to the National Restaurant Association’s State of the Restaurant Industry 2024
2 min read
Two decades ago, the only item in a food service establishment’s tech stack was the point-of-sale (POS) system. Such an arrangement is nearly unthinkable today, as a thriving modern restaurant relies on a dizzying number of advanced solutions. Technology impacts every customer touchpoint, every interaction between front and back of house, every accounting decision, and every supply concern.
As an industry leader in ordering-and-delivery and loyalty software for the past 20 years, Paytronix has helped optimize the tech stack of thousands of clients. These simplified tech stacks limit the staff actions required to complete a task, integrate more smoothly across platforms, and empower a better guest experience. What do we recommend? Give these tips a try:
- Slim Down Your Tech Stack
Paytronix reduces your restaurant’s tech stack through an all-in-one customer experience platform that integrates with your current POS. The platform enables you to create and deploy omnichannel campaigns in five minutes or less while combining your services. And clients that combine their online ordering and loyalty programs increase order frequency by an average of 18%.
No tech stack is too complex. With over 450 integrations, Paytronix has you covered.
- Integrations:
A lot has changed over the last 25 years. Restaurant tech stacks now encompass nearly every aspect of front- and back-of-house operations, making the integration of disparate technologies critical for efficient operations.
Paytronix has handled hundreds of integration projects ranging from the simple to the complex, and those haven’t been limited to in-house systems. Many involve third-party delivery platforms like DoorDash and Uber Eats. You no longer need to sweat multi-platform updates in the middle of a Friday night rush because the Paytronix platform automatically pushes menu changes to all of the third-party platforms to which your business subscribes.
- Master the Art of Delivery.
Once the pandemic took hold, millions of Americans who had never considered delivery as an option found themselves using ordering platforms for the first time. That trend seems here to stay, as recent surveys indicate that 93% of restaurants have or plan to offer the ability to order online. Millennials and Gen Z have also shown a tremendous willingness to order from home. When those generations visit your ordering site, will they like what they see?
Paytronix brings its best-in-class Order & Delivery product to restaurants of every category type, both through customizable first-party ordering and simplified third-party integration. Your restaurant will be easily able to support both platforms through the integrations mentioned in the previous section.
Moreover, the delivery experience can be taken to the next level with a custom bundle of other Paytronix products, such as loyalty and feedback tools. Giving your guests the ease of ordering, getting rewards, and providing feedback on one easy-to-access digital platform will result in more orders and larger basket sizes.
Is an inflated tech stack taking the wind out of your IT group’s sails? Paytronix is ready to make your day. Request a demo of Paytronix Order & Delivery or consult the great tech resources on the Paytronix website.
