Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

 

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

C-Stores enter flattened recovery phase

Last week we looked at how restaurants are seeing a renewed recovery, even if the upward trend is smaller than before. 

When it comes to convenience stores, the trend is very different. C-stores had a much shallower drop at the start of the pandemic, which amounted to about half that of restaurants. They were helped by the fact that in most states, c-stores were put in the “essential” category, meaning that they could stay open even as other retail companies had to close up shop. Still, with traditional commuting patterns disrupted, c-stores took a bit of a hit. 

As we move into fall, we’re seeing a flattening – and even a small decline – in c-store sales. The timing of this change corresponds to those changes in the restaurant industry. 

That said, hope remains ahead, as the Federal Reserve Beige Book for September notes that while spending remains below pre-pandemic levels, “Consumer spending continued to pick up, sparked by strong vehicle sales and some improvements in tourism and retail sectors.”cstore-trends

Fuel sales data suggests shorter trips for July 4th this summer

Fuel sales data suggests shorter trips for July 4th this summer

Due to Covid-19 restrictions, this July 4th holiday was anticipated to be, in relative terms, one of the weakest Independence Day travel periods in...

Read More

Advance orders are the new reservations on NYE in 2020

In a typical year, most full-service restaurants would find themselves completely booked up with New Year’s Eve reservations by Dec. 29. Today, most...

Read More

Sales Show Slight Improvement

Industry performance and leading indicators of an improved outlook are top of mind as we enter week 8 of the COVID-19 crisis.

Read More
The New Normal: Restaurants are growing again

The New Normal: Restaurants are growing again

Since the COVID crisis hit back in March we on the data team at Paytronix have been tracking the restaurant recovery. After an initial crash that’s...

Read More
What You Can Learn from the New Dunkin’ Rewards Program

What You Can Learn from the New Dunkin’ Rewards Program

When Dunkin’ announced the revamp of its rewards program in early October, there was fierce consumer backlash. One headline blared, “What idiot do...

Read More
Data Dive: Mother’s Day Bump Helps Ongoing Restaurant Recovery

Data Dive: Mother’s Day Bump Helps Ongoing Restaurant Recovery

In a trend happening nationwide, we continue to see a recovery among our restaurant clients. Looking at the week-on-week data we can see that the run...

Read More
Fourth Visit’s the Charm: How to Create Loyal Customers

Fourth Visit’s the Charm: How to Create Loyal Customers

Before digital loyalty programs, restaurants had no real way of figuring out which visitors were likely to return. And, what’s worse, they had no way...

Read More

New Covid hotspots stagnate growth, but bring no new losses

The final weeks of June and early half of July ushered in a new era of the pandemic, as southern and western states that had largely evaded the worst...

Read More

A Brand New Paytronix

Today, Paytronix looks a whole lot different. We have a new logo, new colors, and a whole new brand. But this isn’t about an instant transformation,...

Read More
2021 Predictions: The Fusion of Safety and Convenience

2021 Predictions: The Fusion of Safety and Convenience

This year, society embraced e-commerce like never before. When the COVID-19 pandemic forced people to stay home and made everyone hyper-aware of...

Read More

Why a great response to bad reviews could save a customer relationship

The risk of poor reviews may cause some establishments to shy away from digital ordering. While this is a legitimate concern, there are proven...

Read More
Key Takeaways from Loyalty Experts Session at NRA 2016

Key Takeaways from Loyalty Experts Session at NRA 2016

The Paytronix team was on site in Chicago earlier this week at the National Restaurant Association (NRA) Show. Similar to last year’s event, the...

Read More

Convenient Connections Summer Series: Nurture Campaigns

The Paytronix Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to...

Read More

Paytronix to migrate clients off of shared short codes

Beginning this fall, Paytronix will be using a new SMS provider and eliminating the shared 73757 short code. Paytronix clients can expect to be...

Read More
Margs to go: Paytronix helps Local Cantina keep the tequila flowing

Margs to go: Paytronix helps Local Cantina keep the tequila flowing

It was Taco Tuesday when Ohio Gov. Mike DeWine announced that the state would temporarily allow restaurants to sell alcohol to-go. Almost...

Read More