Reward Programs

Program design options

Reach the broadest audience on your customers’ device of choice – smartphone, PC, or tablet – using the channel they prefer – social, email, SMS, or push messaging – to fill your locations with members who spend and visit more often than your average customers.

From surprise and delight programs to social challenges to traditional frequent-visitor programs, you’ve found the technology that can keep pace with your customers’ preferences, your creativity.

 

Member acquisition tools

The more members you have, the greater your ability to drive sales. Customers can become members via the medium of their choice – online, in-store, text to join, iOS and Android apps, and more.

 

Rewards management

Reward your customers for the specific behaviors you choose in order to drive revenue. At the POS, our software tracks and rewards in real time based on actual customer behavior. Both employees and visitors benefit from up-to-date account information delivered on the POS cashier screen and the receipt. And at any time, the member can log in to his or her account online or on the app to check their rewards balance.

Rewards are placed directly on the member’s account and are redeemable at the POS. There’s no need for paper certificates, and the delays and costs associated with fulfillment are removed.

 

Mobile apps

Engage customers on the one channel they always have on hand with an iOS or Android mobile app. Enable your customers to find your location, check their account balance, and pay for meals with just a few taps. With an ever-growing feature set, including geofencing technology, the possibilities for one-to-one mobile communication are endless.

 

Promotions

Drive additional visit and spending with one-to-one promotions. The customer behavior data captured during member visits enables your campaigns to be relevant, timely, and productive.

Promotions can be extended to all members or just a select few who need a little extra incentive to visit during a certain day or daypart or to purchase a specific menu item. With the powerful Account Filter and Campaign center, you’ll have the ability to place incentives on targeted accounts and then notify those members about the promotion with an email, push, pull, or SMS message.

Discover additional customer behavior trends and methods for segmentation through our Data Insights team.

 

Reporting tools

View reward earning and redemption in real time. Automatically send accurate reports containing transaction activity and outstanding liability to your accounting team. Match your program’s reports to your chain’s precise fiscal periods.

See the exact impact of your program, from the number of visits it compelled to the amount spent.

 

Managing your program

Everything you need to manage your program and deliver effective promotions is at your fingertips in the Campaign Center. Available online 24/7, the Campaign Center is your personal epicenter for compelling visits, spending, and referrals.

 

See our system first hand.

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