Our Annual Loyalty Report Is Now Available - Download Here!

Optimizing Your Loyalty Program Return

Building Your Loyalty ROI Image

A key aspect of designing and managing a loyalty program is setting its reward values. Determining how much to give back to your customers as recognition for exhibiting revenue-generating behaviors, such as spending more at your restaurant or visiting more frequently, takes careful consideration. Giving too little does not motivate a change in behavior, while giving too much may unnecessarily erode profits.

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