The mid-year gift card report is here!

The Problems with Loyalty Programs and How to Fix Them

Problems To Solutions LP

Loyalty programs have become a staple of convenience retail marketing, but there has been a noticeable decline in the performance of loyalty programs recently. The active participation rate for members of programs has dropped by over 2 percent in just two years. So what’s behind this decline and how can retailers mitigate this slide and turn it around.

Fortunately, there are new insights that help shed a light on why loyalty program activity has declined and how to fix programs to give the customer what they want out of a program.

Join us to learn:

  • What is behind this decline in loyalty program participation
  • How to make small changes that will make a big impact
  • What levers to pull to increase active participation from members

Enjoy the webinar!

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Is your loyalty program feeling dated?

Today’s restaurants and convenience stores are evolving faster than ever to meet changing consumer demands. Revamping your loyalty program demonstrates commitment to your customers and can increase visits, spend, and retention across the board.

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