Here it is! The Online Ordering Report: 2023!
This report examines industry trends across the digital ordering landscape, from multi-unit brands to independent restaurants and convenience stores. As this report demonstrates, both the hospitality industry and its guests are struggling to cope with dual economic stressors of inflation and labor shortages. That has changed the nature of online ordering but as done little to remove its influence on the industry. In fact, online ordering has cemented itself as a fixture of every generation, with the oldest generation becoming the very best online customers!
There's a lot to cover in this report, and this webinar will hit the highlights. There's plenty more to discuss in-depth, which is why we're pleased to host a few of our strategy & analytics experts.