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Restaurant and C-store Industry Trends

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The Digital Divide: The Move to the Metaverse

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Explore how digital ordering has evolved in the new 2023 Online Ordering Report

Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:

30.7% digital orders as a percentage of total orders
11.3% average increase in digital order price
35% percent more loyalty members on average use first-party ordering vs. third-party ordering

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