Our Annual Online Ordering Report Is Now Available - Download Here!

Blaine Hurst & Andrew Robbins

Episode 01 Thumbnail V3

Listen in on this exclusive 40-minute conversation between two industry masters. Hosted by restaurant insider, Arjun Sen, who will guide this latest conversation between Blaine Hurst, former CEO Panera Bread and Andrew Robbins, CEO Paytronix. The two will share learnings from their 12-year professional relationship, dive into current events, and reveal their thoughts on the future of the industry.

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OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering
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