The “New Normal” of O&D is here, says new Paytronix report!

The Order & Delivery Report 2022

The annual Paytronix Order & Delivery Report examines trends across the digital ordering landscape, from multi-unit brands to independent restaurants, and demonstrates how the restaurant and c-store landscapes has irrevocably changed in the wake of the COVID-19 pandemic. 

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Navigating the New Digital Normal 

After the shock of the COVID-19 pandemic, a “new normal” for restaurants and c-stores is taking shape. Paytronix data shows that guests today desire smooth, digitally-driven order experiences as well as recognition when their experience is less than ideal. In addition, delivery customers have emerged as a distinct subset of customers with different wants and behaviors.  

The annual Paytronix Order & Delivery Report examines trends across the digital ordering landscape, from multi-unit brands to independent restaurants, and demonstrates how the restaurant and c-store landscapes has irrevocably changed in the wake of the COVID-19 pandemic. 

Download this report and see: 

  • That digital ordering is now an expected and permanent part of customer experience. 
  • How delivery customers are more loyal and place larger orders than takeout customers (and they tip better).  
  • Why it is cost-effective an even profitable to offer coupons to customers who have poor experiences. 
  • How artificial intelligence is posed to drive a revolution in customer experience. 

Interested? Download the report to learn more. 

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O&D Report 2022 Resource Tile Option 2 (1)
New Paytronix Report Shows Takeout Dominates the Digital Ordering Channel, but Delivery Customers Offer Better Returns

The pandemic changed how digital ordering is done. Read The Order & Delivery Report 2022 from  Paytronix and learn what this means for your customers.

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