Streamlined tech stack = better customer experience.

Annual Loyalty Report 2021

A one-of-a-kind report containing data on loyalty visits and spend, member demographics, the prevalence of program types, fuel and alcohol sales, and more.

 

Loyalty Report 2021 Hero

During a tumultuous 2020, loyalty programs shone through as one of the key survival tools for brands in the restaurant and convenience industries. Industry leaders made new investments into rewards, and loyalty guests continued to support their favorite brands more reliably throughout the pandemic than their non-loyalty counterparts.  

The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020. This one-of-a-kind report contains data on loyalty visits and spend, member demographics, the prevalence of program types, fuel and alcohol sales, and more.  

A few key findings from this report include: 

  • 6% – Average difference in increased spend per check among loyalty and non-loyalty guests 
  • 53% – Percentage of loyalty spend accounted for by the top 10% of loyal guests at the pandemic onset
  • 26.5% – Increase in loyalty spend realized by ice cream or coffee brands in 2020
  • 7% – Increase in average fuel gallons sold per check in 2020 

Download the free report today to learn more. 

X Separator
X
No Tip Brief Cover V2
Are you concerned about whether your delivery drivers are being tipped? You should be.

New Paytronix research shows that delivery drivers are more hesitant to pick up orders without tips.  But there are a few easy ways you can make tipping happen…and improve your revenues and customer satisfaction. Download our latest data brief to learn more.

X

Paytronix uses cookies to deliver the best possible experience to you. In order to continue using this website, you agree that we may store and access cookies on your device.

Ok, I understand Privacy Policy