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Leave the towels, robe, and shampoo. Take these three things from hotels.

Restaurants and hotels have at least two traits in common. Both industries are faced with selling a perishable product in a consumer-informed world that is rife with competition. For more than two decades, hotels have improved their ability to identify their guests and engage them in a way that delivers a direct, positive impact to the business with loyalty programs.

Restaurants can learn at least three key things from hotels. Download this article for details.

 
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Convenience is the new currency
How decreasing friction increases profits

This ebook examines the ways that brands can improve the convenience of their shopping experience in order to increase customer loyalty, visits, and spend. Do you want a clear roadmap for both surviving and thriving?