Is your loyalty program ready for 2023? 

Revamping Your Loyalty Program: Refresh your program and improve guest engagement

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Even if it’s well designed, your loyalty program can benefit from a revamp that implements the latest best practices. In addition to reviewing loyalty program basics, this e-book provides guidance on deciding whether your program needs a revamp and the key metrics you can use to evaluate your program’s performance.
Topics covered include:
  • 4 signs your program needs a revamp
  • 4 elements that make up every loyalty program
  • 3 factors that drive loyalty program impact
  • 6 key metrics to evaluate program effectiveness
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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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