Restaurants trying to seamlessly integrate online ordering to meet customer demands need a new approach. Maximizing a multichannel operation requires that online ordering be a part of a broader guest engagement strategy—one that you own.
Key to this is first-party online ordering integrated with loyalty and marketing automation to help you better know your customers and grow your relationships effectively.
This guide will provide fresh ideas and insights about the value of adopting first-party online ordering as a core piece of your guest engagement strategy, including:
- How first-party online ordering unlocks new and valuable insights about your guests
- Keys considerations to evaluate your current online ordering capabilities
- Thinking strategically about third-party marketplaces
Download your copy today.