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What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Drive brand engagement by providing fast, frictionless guest payments.


Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
We work with your environment - check it out.


About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
A collection of press and media about our innovations, customers, and people.
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Paytronix Login

Order & Delivery Login


Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
Learn more about topics important to the restaurant and c-store customer experience.
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
See how your brand stacks up against industry benchmarks, analysis, and research.
Catch up with our team of in-house experts for quick articles to help your business.

2024 Loyalty Trends Report

Unlock Loyalty’s Full Potential in 2024

Break Time Logo


Break Time Drives 25.6% Increase in Customer Spend with Monthly Rewards Challenge

Break Time Loyaltees Winner 2


Break Time Stats


Rewarding Visits and Spend, Apart and Together

Break Time partnered with Paytronix Data Insights to enhance its loyalty program and offer greater rewards the more guests engaged with the program each month. MyTime Rewards features four separate tiers that enable Break Time to reward customers for both visits and spend, encouraging guests to move up to the next tier based on their behavior. As guests visit more, they earn higher point multiples and extra perks, with increasing rewards for fuel, beverage, and bonus points at each ascending level. This helps to incentivize increased visits as well as greater spending. Every month, customer frequency is reevaluated.

Break Time Tiered Programs

Paytronix automates the process of evaluating and rewarding members as they reach new tiers and earn new perks. MyTime Rewards members are challenged to requalify every month, encouraging those customers to maintain their status.

Break Time convenience stores feature hundreds of consumer brands all looking for competitive edge. Break Time leveraged its consumer-packaged goods vendor partners and associated promotional dollars to run promotions at no cost to Break Time, resulting in customer spend lift of 25.6%.

Personalized Messages Move the Sales Needle


A core component of the Break Time loyalty program is the ability to reach members at prime journey moments. With Paytronix automation, MyTime Rewards triggers a series of personalized messages to members that alert guests when they are nearing a new tier to encourage them to act quickly. When a member reaches a new tier, a congratulatory note is automatically sent with information on their new tier of program benefits, and how to access them. Personalized messages encourage members to strive for escalating program benefits and have had a demonstrable impact on customer behavior.

Break Time Personalized Message 3


Break Time’s tiered loyalty program delivered impressive impact:

  • 12,000 guests in “Big Time” top rewards tier
  • 42% of all transactions completed with MyTime Rewards
  • 2% increase in gallons pumped, directly attributable to the program
  • 25.6% increase in customer spend
Break Time Results 2


"One of the reasons we chose Paytronix as our loyalty partner was because they weren’t just a software program or a convenience store program. Paytronix really knows loyalty, and gave us the best insight to build an industry leading program. That’s exactly what we feel like we’ve gained with Paytronix, a real partner.” 


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