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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

 

 

 

Driving Winter Impact: Paytronix Q1 2024 Release

 

The latest major updates and product releases you might have missed, that will take your guest engagement to the next level

Discover what’s new in Q1 2024

AI-Cross-Sells

 

Taking Upsell Opportunities to the Next Level with AI Cross Sell

Formally known as Intelligent Recommendations, we’ve since upgraded the tool and it’s capabilities, significantly simplifying the implementation and maintenance processes while increasing the opportunities for customer cross sell.

With Cross Sell, brands can send opted-in customers offers that will increase basket size. Our data shows that guests are more likely to accept an AI cross sell offer than a generic cross sell that was set by a merchant. Now, brands can save significant time on ongoing maintenance and rest assured their customers are receiving relevant offers.

AI Cross Sell is now available to all brands with Online Ordering, with Enterprise Menu and Cataloguing available.

Personalize your stores on an individual basis within the Paytronix Dashboard

Keep your guests up to date by updating your storefront information pages in real time. If your business locations vary in looks, operations, or services your guests need to know.

To accommodate this, we’ve made Store Information Pages within your app now fully customizable. This gives you the ability to change key information like hours of service, contact information, menu, photos, and more on a per store basis.

If you haven’t already, you can start updating your store pages right now by making sure your app is updated to the latest version, and then accessing the “Stores” page.

Store-Information-Pages

 

Marketplace-Conversion-for-Online-Ordering

 

Making Sure Your Data is Yours with Marketplace Conversion

A third-party delivery app is an outsource for your delivery operations, but not your data. Our Marketplace Conversion for Online Ordering allows you to stay competitive in the third-party marketplace, without losing valuable guest data. This new feature places a QR code on third-party receipts, enabling the guest to scan into and register for your brand loyalty program seamlessly.

Now part of your network, guests can save on marketplace fees by ordering directly from you, while you have the benefit of owning the relationship and data which can be used to drive guest engagement through personalized messages and discounts. The Marketplace Conversion for Online Ordering tool is now available to all Paytronix customers with Online Ordering, Marketplace Management and Loyalty.

A Tweak to Marketable Filters, Saving You Immeasurable Time

In the past, some clients have had difficulty distributing personalized rewards to guests with “EITHER” / “OR” account notification settings.

We heard you. Now, we’ve updated the Marketable Status Account Filter on the platform, enabling you to properly direct your rewards to guests who have opted into any arrangement of notifications without the extra step of having to craft multiple campaigns. Simply, this means regardless of whether guests want multiple notifications from you or just one, they are guaranteed to receive the campaign based on their preferences.

Now live, explore the new filter on our platform and see how loyalty communications have improved!

Marketable-Status-Account-Filter

 

If you’re curious for more information about any of these features, and how to make use of them, reach out to our team. We’re happy to give you all the information you need.

Want to see the Paytronix platform in action?