Order & Delivery

Online ordering system for restaurants and convenience stores.

A flexible, feature-rich platform enables rapid processing of digital orders. In turn, your brand builds customer loyalty by consistently delivering an ideal guest experience.

I operate fewer than 10 units I operate 10+ units

Online Ordering with Ease

Off-premises interactions with your customers are often defined by online ordering. The Paytronix online ordering system provides restaurants and c-stores the convenience of:

An easy-to-use guest interface
A location finder
A pizza topping picker
Time estimates
Multiple offer redemptions per check

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The global on-demand food delivery market is expected to grow at an annual rate of 31.76% for the next two years.

PYMNTS

Order Management

Acting fast and catering to customers’ needs are what brands value most. Manage the ordering process with:

Menu modification, including ingesting items from the POS and removing those that are temporarily out of stock
Order throttling to ease bottlenecks during busy times
More than a dozen POS integrations
A branded ordering app and responsive microsite pages
Sales reporting
Promotion setup

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Delivery Options

Whether you operate your own delivery fleet, work with a third-party aggregator, or use a third party for fulfillment only, it’s essential that your positive brand experience carry through the entire delivery process. Take advantage of:

Integrations with third-party aggregators like DoorDash and Postmates
In-house delivery fleet accommodation
Intelligent delivery estimates and workflow controls
Automated post-purchase surveys

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Guest Recovery

While you always strive to delight your customers, errors will occur from time to time. Win them back through:

Automated guest-recovery responses and coupons
Direct-to-manager messages with one-touch response
Behavior-informed messaging that encourages future orders

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Workflow

The ordering process is structured to ensure that every order is accurate and every delivery is prompt. Achieve your goals with:

Customized delivery zones and fees
Updated delivery estimates during high-volume times
Order facilitation in your preferred method
Reports on sales and delivery history

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Native Integration

Frequent customers are rewarded by being able to earn and redeem loyalty currency online. Give them access to:

A single sign-on for gift, loyalty, and online ordering
Loyalty reward balances in real time
Points-to-rewards functionality that enables item selection based on the number of points needed for the purchase
Offers and rewards that can be redeemed both online and during a visit

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Learn more about the Paytronix all-in-one platform by clicking here

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Everything You Need for Online Ordering Success

Both restaurants and convenience stores have the opportunity to translate their on-premise experience into the digital realm by leveraging loyalty programs and online ordering platforms...

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Using AI in Online Ordering: Now and in the Future

Join this webinar to learn more about using machine learning and artificial intelligence to create a digital ordering experience that engages guests.

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Domino's and the Robot Revolution: What's Next in Delivery

Is the future of delivery in robots? What other features and innovations are likely to influence both the near- and long-term success of your online...

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