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Order & Delivery

Online ordering system for restaurants and convenience stores.

A flexible, feature-rich platform enables rapid processing of digital orders. In turn, your brand builds customer loyalty by consistently delivering an ideal guest experience.

I operate fewer than 10 units I operate 10+ units

Online Ordering with Ease

Off-premises interactions with your customers are often defined by online ordering. The Paytronix online ordering system provides restaurants and c-stores the convenience of:

An easy-to-use guest interface
A location finder
A pizza topping picker
Time estimates
Multiple offer redemptions per check

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The global on-demand food delivery market is expected to grow at an annual rate of 31.76% for the next two years.

PYMNTS

Order Management

Acting fast and catering to customers’ needs are what brands value most. Manage the ordering process with:

Menu modification, including ingesting items from the POS and removing those that are temporarily out of stock
Order throttling to ease bottlenecks during busy times
More than a dozen POS integrations
A branded ordering app and responsive microsite pages
Sales reporting
Promotion setup

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Delivery Options

Whether you operate your own delivery fleet, work with a third-party aggregator, or use a third party for fulfillment only, it’s essential that your positive brand experience carry through the entire delivery process. Take advantage of:

Integrations with third-party aggregators like DoorDash and Postmates
In-house delivery fleet accommodation
Intelligent delivery estimates and workflow controls
Automated post-purchase surveys

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Guest Recovery

While you always strive to delight your customers, errors will occur from time to time. Win them back through:

Automated guest-recovery responses and coupons
Direct-to-manager messages with one-touch response
Behavior-informed messaging that encourages future orders

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Workflow

The ordering process is structured to ensure that every order is accurate and every delivery is prompt. Achieve your goals with:

Customized delivery zones and fees
Updated delivery estimates during high-volume times
Order facilitation in your preferred method
Reports on sales and delivery history

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Native Integration

Frequent customers are rewarded by being able to earn and redeem loyalty currency online. Give them access to:

A single sign-on for gift, loyalty, and online ordering
Loyalty reward balances in real time
Points-to-rewards functionality that enables item selection based on the number of points needed for the purchase
Offers and rewards that can be redeemed both online and during a visit

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Learn more about the Paytronix all-in-one platform by clicking here

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Everything You Need for Online Ordering Success

Both restaurants and convenience stores have the opportunity to translate their on-premise experience into the digital realm by leveraging loyalty programs and online ordering platforms...

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Using AI in Online Ordering: Now and in the Future

Join this webinar to learn more about using machine learning and artificial intelligence to create a digital ordering experience that engages guests.

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Domino's and the Robot Revolution: What's Next in Delivery

Is the future of delivery in robots? What other features and innovations are likely to influence both the near- and long-term success of your online...

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Are You Keeping Your Loyal Guests Active?

Download your copy today.

How well is your brand keeping your most loyal guests engaged? This data brief focuses on measuring member activity and provides benchmarks for monthly active users so you can determine how your brand is performing against industry standards. You’ll learn more about determining your loyalty program's impact, evaluating the effectiveness of program, and tips for improving activity with a few key strategies.

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