Merchant Privacy Policy

Last Revised: March 16, 2020
 

This privacy policy is specific to the Paytronix Merchant websites.

This Policy explains when and why we collect personal information about people who use our Merchant websites (also referred to as Merchant Portal), how we use that information, the conditions under which we may disclose that information to others and how we secure that information. 

Paytronix provides services on behalf of and under the direction of businesses as a service provider. As such, Personal Information of guest is governed by the Privacy Policy of those businesses and not Paytronix.  

We may change this Policy from time to time, so please check this page. By using our merchant websites, you’re agreeing to be bound by this Policy.

Table of Contents

About us

When and why we collect information about you

How we use your information

Your choices and rights

How to contact us

 

 

 

ABOUT US

Paytronix Systems, Inc., is a business to business company that provides gift, loyalty programs and ordering and delivery services to the restaurants and convenience store industries. We process the transactions for those programs as a service provider on behalf of these businesses.

 

 

 

WHEN AND WHY WE COLLECT INFORMATION ABOUT YOU

We obtain information about you when you use our Merchant websites or engage with email through mechanisms including cookies, interactive forms, link tracking, blog comments, and job postings.

 Your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and browser click-through and usage data.

Cookies: Cookies are pieces of information stored directly on the computer that you are using. Our websites, online advertisements, and emails use cookies, pixel tags, and other technologies to automatically collect information about your interactions, such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online ads, and email. We use the information for a variety of purposes, including to facilitate navigation, to display information more effectively, to personalize your experience, to understand how our websites are used, to market our products and services, to measure the success of our marketing campaigns, and for security purposes.

 If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If you do not accept cookies, you may experience some inconvenience in your use of our sites.

Using pixel tags and other similar technologies: We may use pixel tags to, among other things, track the actions of users of our sites and services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of our sites and services and response rates.

Marketing Automation: We use third-party providers, including Pardot from SalesForce.com, which use cookies and similar technologies to collect, analyze, and use information only for Paytronix marketing purposes.

Analytics: We use third-party service providers, including Google, which use cookies and similar technologies to collect and analyze information about the use of our website. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices at http://www.google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

IP Address: Your Internet Protocol (“IP”) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever you access our websites, along with the time of the visit and the pages that were visited. Your IP address may also indicate your approximate physical location. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other technologies. We use IP addresses for purposes such as calculating usage levels and diagnosing networking, server and software problems and for tracking and detecting fraudulent behavior.

Do-Not-Track: While some browsers and devices provide a “Do Not Track” we, like many others do not honor those browser and devices requests.

What type of information is collected from you?

The personal information we collect include your name, address, email address, IP address, and information regarding what pages are accessed and when. The address, email, and phone are intended to be work focused. However, we do not control the information entered.

 

 

 

HOW WE USE YOUR INFORMATION

We may use your information to:

      • Give access to the site;
      • To carry out our obligations arising from any contracts entered into by you and us;
      • Tracking of transactional activity taken to adjust guest account balances;
      • Seek your views or comments on the services we provide;
      • Notify you of system maintenance, new software releases and changes to our services;
      • Send you communications which you have requested and that may be of interest to you. These may include information about our services, market trends, news about Paytronix, thought leading articles, software updates, system notifications, and other content that is designed to help you improve your business;


How long is your information kept?

We will hold your personal information for as long as is necessary for the relevant activity, or as long as is defined in any relevant contract.

How do we protect your information?

We provide reasonable physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we take reasonable measures to limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our service. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. As a result, we cannot guarantee or warrant the security of any information you transmit on or through the service and you do so at your own risk.

Links to other websites

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our Merchant Portal websites‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Who has access to your information?

Paytronix and the users from your employer that have administrator access on our Merchant Portal have access to your information. 

We do not sell or rent your information to third parties and do not share your information with third parties for marketing purposes. We pass your information to third-party service providers, subcontractors and other associated organizations working on our behalf for purpose of completing tasks and providing services to you on our behalf. When we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. We will not release your information to third parties beyond the Paytronix Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

 

 

YOUR CHOICES AND RIGHTS 

Your choices for Marketing Communications.

You can change your email preferences by following “manage your email preference” link at the bottom of our marketing emails.  You may opt-out of all Paytronix marketing email communications by contacting us as described in the  How to contact us section.

To access or update your information.

Please contact the individual at your company designated as the Paytronix Administrator.

How does Paytronix protect kids' privacy?

Paytronix is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 16 without prior verifiable parental consent. Our Merchant websites are developed for business-to-business purposes and not targeted to or intended for use by children. If you are under the age of 16‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information. 

California Residents 

1. California Shine the Light Law

Under California Civil Code sections 1798.83–1798.84 California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact as described in the How to contact us section. 

Paytronix does not share Personal Information as defined by the California Shine the Light Law. 

2. California Consumer Privacy Act of 2018

California residents have the following rights:

1. The Right to Disclosure

        • About information collected
        • About information sold
        • Categories of personal information sold
        • Categories of Third Parties with whom the personal information was sold

2. The Right to Deletion of Personal Information
3. The Right to Opt-Out of the sale of Personal Information to Third Parties
4. The Right to Sue for Security Breaches
5. The Right to not be Discriminated Against Based on Exercising any of the Above Rights 

Please refer to your company’s Privacy Policy for issues relating to your rights under the California Consumer Privacy Act (CCPA).

Paytronix does not sell Personal Information as defined by the California Consumer Privacy Act (CCPA).

The following section describes:

        1. Categories of personal information we collect
        2. The purpose for which the personal information is collected
        3. Specific personal information collected
        4. Categories of sources from which that information is collected
        5. Categories of Third Parties (who are not classified service providers) with whom the information may be shared
        6. The purpose for selling or sharing of personal information

 

Categories of Personal Information as defined by CCPA Do we collect this type of info Why we collect this type of info  What we collect  Categories the sources of the collected info  Is it shared with Third Parties  Categories of those Third Parties  Purpose of Sharing  Can you opt-out of this sharing 
Identifiers Yes To uniquely identify you Name, email, Phone You No n/a n/a n/a
Commercial Information Yes To support business transactions Quotes & Sales You No n/a n/a n/a
Biometrics  No n/a n/a n/a n/a n/a n/a n/a
Network Activity  Yes To allow access to and optimize our website  Access to our website You n/a n/a n/a n/a
Geolocation Data  Yes To contact you  Physical address You No n/a n/a n/a
Recordings  No n/a n/a n/a n/a n/a n/a n/a
Professional or Employment related info  No n/a n/a n/a n/a n/a n/a n/a
Education Information  No n/a n/a n/a n/a n/a n/a n/a
Inferences No n/a n/a n/a n/a n/a n/a n/a


Nevada Residents

Under Nevada SB 220, Nevada residents may submit an opt-out request regarding the sale of their Personally Identifiable Information (PII) collected through a website or online service.   

Paytronix does not Sell Personally Identifiable Information (PII) as defined by Nevada SB 220. 

EU Residents

Paytronix is based in the Unites States (U.S.) and the information Paytronix and its service providers collect is governed by U.S. law. If you are accessing our Services from outside of the U.S., please be aware that information collected through the services are be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of the services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personal Information, in the U.S. as set forth in this Privacy Policy. 

As residents of the EU, you will have certain additional rights with respect to your Personal Data under the General Data Protection Regulation including:

        1. The right to be informed.
        2. The right of access.
        3. The right to rectification.
        4. The right to erasure.
        5. The right to restrict processing.
        6. The right to data portability.
        7. The right to object.

 

Please refer to your company’s privacy policy for issues relating to your rights under the European General Data Protection Regulation (GDPR).

 

 

 

HOW TO CONTACT US

By email to [email protected] 

By phone to 617-871-2342

By mail to:

Paytronix
Att: Privacy Policy
80 Bridge Street
Newton, MA 02458 

Review of this Policy

We keep this Policy under regular review, and we may change this privacy statement from time to time.  If we do, we will post the revised version here and change the “Last Revised Date” at the top of the statement.  You should check here regularly for the most up-to-date version of the statement. This Policy was last revised on March 16, 2020.

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