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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Paytronix Reports Record 38 Percent Year-Over-Year Growth

Newton, MA—February 28, 2019—Paytronix Systems, Inc., the most impactful guest experience and payment platform, today announced its 38 percent year-over-year growth, measured in committed revenue booked. Traffic on the Paytronix Platform continues to build as new restaurant and convenience store brands are attracted to its high reliability, comprehensive features set, and ability to leverage the latest e-commerce trends.

With more than 490 brands trusting the platform, Paytronix has recorded:

  • 10 billion transactions processed
  • 24,600 restaurant and retail units supported
  • Two billion messages sent per year
  • 70 mobile apps deployed
  • New client sales increased by 38 percent over the previous year

“Restaurant and convenience brands choose Paytronix because they trust it will deliver material revenue growth,” said Andrew Robbins, president, Paytronix Systems, Inc. “Last year we added innovation to the product with more than 250 releases including new ways for brands to get to know all of their customers, K100SM, and one-to-one marketing solutions that are made possible with a proprietary application of AI and machine learning.”

In addition to its overall company growth, Paytronix continues to innovate around customer preferences and market demand, bolstering its one-to-one marketing technology that enables brands to customize outreach and offerings to uniquely fit individual customer profiles. As restaurants and convenient store marketers continue to rely on these strategies, Paytronix technology has the potential to help brands transform the way they engage with their target audience.

The Paytronix Rewards platform integrates with over 30 types of restaurant, convenience store and mobile point of sale (POS) systems, which generate close to a billion API calls per year. These data queries facilitate everything from online orders to takeout and pay-at-table transactions, increasingly facilitating new ways for consumers to engage with brands.

As mobile payments continue to take off, Paytronix goes beyond helping brands build same store sales and customer acquisition, it also sets them up for future success, equipping them with a seamless transaction platform. Brands can easily integrate ApplePay and GooglePay with NFC loyalty, as well as deploy other mobile tap-and-pay solutions to enhance the guest experience, further evolving with market demands.

The newest brands to sign on to the Paytronix Rewards platform in the past year include: Jamba Juice, Friendly’s, Golden Chick, Great Harvest Bread Company, P.F. Chang’s, Family Express, Maverik, and NOCO Energy Corp. To support its growing customer base, Paytronix employs 158 people in its Boston and Denver offices.

Uno Pizzeria & Grill Launches on Paytronix’s All-in-One Customer Engagement Platform

Newton, MA—August 18, 2021—Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced its partnership with Uno...

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Paytronix and mParticle Partnership

New integration enables brands to stream loyalty, messaging engagement, and ordering data from Paytronix to mParticle. Newton, MA – March 21, 2023 –...

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Alltown Fresh® Wows Guests with the Full Paytronix Platform

Brand that brings a hand-crafted kitchen and market to the c-store space wins Loyaltees Award as a Program Launch Leader Newton, MA—August 31, 2021...

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Leading Fast-Casual Burger Brand Wins Paytronix Loyaltees Award

NEWTON, Mass., July 19, 2021 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Smashburger®, the...

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Paytronix Debuts Generative AI Assistant

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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United Dairy Farmers Modernizes Digital Platform with Paytronix

UDF gets more personal with its customers; U-Drive loyalty program changes the c-store guest experience Newton, MA– April 7, 2021 –Paytronix...

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Paytronix Celebrates 10th PX|NXT with Leading Hospitality Brands

Customer conference will feature presentations from leading brands in guest engagement, including Coen Markets, Caribou Coffee, Cava, Walk-On Sports...

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Jamba Juice® Partners with Paytronix to Migrate More Than 19 Million Gift and Stored Value Cards

NEWTON, Mass., February 6, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Jamba Juice®,...

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Paytronix Integration Brings Enterprise Customer Experience Solution to Revel Systems Cloud-Based Point of Sale

Enables restaurants and retailers to enhance revenue-driving rewards programs utilizing data from their point of sale (POS) NEWTON, Mass, April 6,...

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Paytronix Launches in Square App Marketplace

Square’s integration of Paytronix Online Ordering and Loyalty Solutions enables restaurants to build lasting relationships that keep guests coming...

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Paytronix Looks to the Future of Guest Engagement

With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an...

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Paytronix and Zenreach Partner to Help Anthony’s Coal Fired Pizza Fully Engage with More of its Customers

NEWTON, Mass., March 07, 2019 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced a collaboration with...

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Ovation and Paytronix Team Up On Feedback and Hospitality Data Insight

The two guest experience platforms partner to provide hospitality brands with deeper insights from guest experiences

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Paytronix Digital Ordering Platform Shows Huge Growth

Order & Delivery provides what today’s restaurants and convenience stores need to meet consumers’ personalized needs. Customer demand for the...

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