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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
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Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Online Ordering Guide

Growth-oriented insights for ambitious leaders

2 min read

Native Foods Launches New Mobile App and Rewards with Paytronix

Native Foods App

Order online without third-party delivery fee while earning rewards, gifts, and special offers 

Newton, MA – August 8, 2022 – Paytronix Systems, Inc., the most advanced digital guest experience platform, announced today that vegan fast-casual brand Native Foods has launched a brand-new mobile app and rewards program built on the Paytronix platform. The new Native Foods app allows guests to place orders for takeout or delivery — with the same menu-item pricing as dine-in, lower than what you’ll find on the delivery apps. Members of the Native Foodie Rewards program can use the app to earn and redeem rewards, receive gifts and special offers, and be the first to know about new menu items and limited-time offers. 

Building upon more than 25 years of culture, Native Foods needed a mobile app to take control of mobile ordering in a streamlined way that engages guests more personally. 

“Our old loyalty program had been strained to the limit, so we designed a new app and rewards program that’s more convenient than ever to bring better rewards, offers, and discounts to our loyal guests,” said Native Foods CEO Carin Stutz. “Paytronix delivered, with a dynamic digital platform that will continue to evolve with Native Foods and our guests. We now have the ability to communicate with our guests on one platform instead of the multiple sites required before. We can drill into the data at any level to understand and engage with our customers, all on a single platform.” 

The new Native Foods app is at the center of the new rewarding experience, offering a convenient way to earn and redeem rewards, receive special offers, and place custom food orders for takeout or delivery. New members receive a $10 bonus, redeemable after they spend their first $15. 

“Native Foods is a great example of what we see happening across the industry. With a third of food orders coming in digitally, brands must create engaging, branded, digital experiences that keep customers coming back,” said Paytronix CEO Andrew Robbins. “What’s more, both the digital and physical experiences connect brands to the loyalty programs that drive results. Loyalty programs consistently boost visits and spend by between 18% and 30%.” 

Existing loyalty members can transfer points to the new program, and more than 19,000 members have already engaged with the system in the initial weeks of the launch. Download the app or visit the Native Foods website, then “log in” on the app’s welcome page and follow the instructions. 

Download the Native Foods mobile app from the Apple App Store or Google Play. Or, register online at their website.

Native Foods CEO Carin Stutz will speak directly to Paytronix users at PXUX 2022 (Sept. 21-22, Denver and virtual) about the success of Native Foods’ new digital platform for ordering, loyalty, and guest engagement. Paytronix customers can register at https://www.paytronix.com/pxux/. 

About Native Foods 

Native Foods is a fast-casual vegan restaurant chain in California, Colorado, and Illinois, founded in 1994 on the premise that tasty meals and natural plant-based ingredients should go hand-in-hand. The menu offers taste-tempting dishes at reasonable prices, bringing vegan, flexitarian, and plant-curious guests familiar comfort foods all without the use of any animal products. All of Native Foods’ menu items are made from scratch with environmentally sustainable ingredients, non-GMO and sourced from local producers whenever possible. To learn more, visit https://nativefoods.com/. 

About Paytronix Systems, Inc. 

Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 1,800 brands across 34,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 225 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix delivers artificial intelligence features that motivate increased visits and spending throughout the customer journey. For more information, visit www.paytronix.com. 

# # #

Media Contact: 

Chuck Tanowitz 
Paytronix Systems, Inc. 
ctanowitz@paytronix.com 
617-871-2319 

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