Paytronix Leading the Market in Digital Experiences

Newton, MA—November 2, 2021

Paytronix Systems, Inc announced updates of its Order & Delivery solution.

Paytronix Order & Delivery now uses AI guest intelligence, including features like:

• Order Experience Builder^SM  

• FEEDback^SM 

• CRM 

“A restaurant’s digital presence is now the primary way guests discover and interact with brands, so marketers need a cutting-edge platform that embraces this new reality,” said Paytronix CEO Andrew Robbins.

“Offering a truly amazing guest experience isn’t just about a single transaction, but rather, it’s about developing relationships that extend over the long term and across all touchpoints.”

Paytronix’s Order Experience Builder changes how marketers design, build, and use online ordering.

Using a drag-and-drop interface, marketers can now create online menus that make everything look perfect.

Order Experience Builder is flexible and allows for custom designs. But it still has the speed of a templated site. 

AI Menu Management

Paytronix believes that ordering should be specific for each guest. Menu testing helps you personalize menus.

AI helps you track many KPIs and creates the most effective menu.

Enterprise users can manage menus both nationally and locally. What has worked at one store can be quickly  rolled out to other locations.

Menu sharing lets other guests experience someone’s favorite items.

FEEDback That Matters

FEEDback gets instant responses from customers. This lets managers to respond to comments right away. 

AI analysis makes this feature more powerful. It alerts you to bad comments right away.  

“Digital ordering is central to how brands operate today, and that opens a huge opportunity to ensure that restaurants and c-stores can create the best experience for their guests throughout the customer journey,” said Tim Ridgely, head of Order & Delivery for Paytronix.

“Brands must be able to manage the third-party marketplaces on one side of that journey and the delivery channel on the other. Then they need to hear back from their guests and maintain direct relationships for the long term. We’re focused on all of it.”

Restaurants and c-stores now have the tools they need to build relationships with their guests.

Paytronix Order & Delivery is available today. For more info, visit www.paytronix.com or call 617-649-3300, ext. 3.

About Paytronix Systems, Inc.

Based in Newton, MA, Paytronix has CXM solutions for restaurants and c-stores.

Paytronix helps 500 brands improve their guest experiences. It uses data to help you get more visitors. 

For more info, visit www.paytronix.com.

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