2 min read
Guests Order 35% More per Check With Online Ordering
27% of restaurant and c-store orders were online in 2023 Mobile apps generate 34% of all digital orders NEWTON, MA - April 1, 2024 Paytronix...
Platform
What is Paytronix Guest Engagement Suite?
Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.
A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
In Restaurant Ordering
Ordering inside your four walls with Kiosks and Pay-At Table
Solutions
Paytronix Guest Engagement Solutions
We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.
FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.
Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.
Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.
Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.
Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.
Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements
Company
We are here to help clients build their businesses by delivering amazing experiences for their guests.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login
Order & Delivery Login
Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.
See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Webinars
Webinars to help you learn strategies to use customer loyalty and rewards programs to increase sales and revenue for restaurants and retailers.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
C-stores using location-based digital ordering are generating $2.30 more per fueling transaction from guests who are already there. This report shows exactly how they do it.
Newton, MA—November 2, 2021
Paytronix Systems, Inc announced updates of its Order & Delivery solution.
Paytronix Order & Delivery now uses AI guest intelligence, including features like:
Order Experience BuilderSM
FEEDbackSM
CRM
“A restaurant’s digital presence is now the primary way guests discover and interact with brands, so marketers need a cutting-edge platform that embraces this new reality,” said Paytronix CEO Andrew Robbins.
“Offering a truly amazing guest experience isn’t just about a single transaction, but rather, it’s about developing relationships that extend over the long term and across all touchpoints.”
Paytronix’s Order Experience Builder changes how marketers design, build, and use online ordering.
Using a drag-and-drop interface, marketers can now create online menus that make everything look perfect.
Order Experience Builder is flexible and allows for custom designs. But it still has the speed of a templated site.
Paytronix believes that ordering should be specific for each guest. Menu testing helps you personalize menus.
AI helps you track many KPIs and creates the most effective menu.
Enterprise users can manage menus both nationally and locally. What has worked at one store can be quickly rolled out to other locations.
Menu sharing lets other guests experience someone’s favorite items.
FEEDback gets instant responses from customers. This lets managers to respond to comments right away.
AI analysis makes this feature more powerful. It alerts you to bad comments right away.
“Digital ordering is central to how brands operate today, and that opens a huge opportunity to ensure that restaurants and c-stores can create the best experience for their guests throughout the customer journey,” said Tim Ridgely, head of Order & Delivery for Paytronix.
“Brands must be able to manage the third-party marketplaces on one side of that journey and the delivery channel on the other. Then they need to hear back from their guests and maintain direct relationships for the long term. We’re focused on all of it.”
Restaurants and c-stores now have the tools they need to build relationships with their guests.
Paytronix Order & Delivery is available today. For more info, visit www.paytronix.com or call 617-649-3300, ext. 3.
Based in Newton, MA, Paytronix has CXM solutions for restaurants and c-stores.
Paytronix helps 500 brands improve their guest experiences. It uses data to help you get more visitors.
For more info, visit www.paytronix.com.
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