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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Great Harvest Bread Company Enriches Customer Experience with Move to Paytronix Rewards Platform

Newton, MA – September 26, 2019 – Paytronix Systems, Inc., developer of the most advanced digital guest experience platform, today announced that Great Harvest Bread Company has migrated its loyalty program to the Paytronix Platform. In relaunching its rewards program on Paytronix, Great Harvest is moving away from its traditional bread card and “baker’s dozen” special where the 14th loaf is free, to a more customer-centric program driven by email and mobile communications with repeat customers.

With approximately 200 locations throughout the nation including Alaska and Hawaii, Great Harvest is a fully franchised operation with all bakeries individually owned and operated. The relaunched Great Harvest Reward program now includes a mobile app and online ordering in select locations. Additionally, a few locations are testing home bread delivery services.

“We were very, VERY hesitant about switching over to Paytronix. After making the decision to switch and going through the migration, I must say, it has been a much easier process than I was expecting. Our customers love the app and we are about to add the in-app order feature, which customers are thrilled about,” said Shelly Migues, Great Harvest franchisee, Lake Charles, LA. “Although it wasn't 100% seamless, I would say it was 98%. The very few glitches we have run into have been quickly resolved by Paytronix and their customer service is some of the best I've encountered! If you're on the fence about it, take the leap. It has been well worth it. I can't wait to fully utilize all the features.”

The new program enables customers to choose when they would like to redeem rewards, rather than the automatic redemption that was creating friction among guests. Plus, the configuration options for the loyalty program were able to exceed the needs of the program the bread brand wanted to employ. 

“Paytronix is expert at migrating existing loyalty programs like the Great Harvest Rewards to its platform,” said Michelle Tempesta, head of marketing, Paytronix Systems, Inc. “Now the fresh-baked bread brand can implement data-driven one-to-one marketing strategies that will increase customer visit and spend.”

Paytronix Order & Delivery Integrates with Oracle MICROS Simphony POS for Rapid Deployment of Off-Premise Dining and Contactless Payment

Digital menus and orders consolidate to flow seamlessly into POS for kitchen to prepare; Contactless payment provides frictionless experience for...

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Paytronix Opens Call for Nominations in Fifth-Annual Loyaltees Awards

Newton, MA – January 8, 2019 –Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that nominations are...

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Paytronix Helps Restaurants Offer a True Touchless Experience with Contactless Dining

Mobile Offering Enables Guests to Order Multiple Courses, Open Tabs, and Complete Payments with a Single Transaction Newton, MA– June 22, 2020 –...

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Paytronix Annual Loyalty Report 2023 Release

Convenience Store Loyalty Programs Deliver 12% Higher Checks Restaurants Drive Highest Reward Redemption on Least Popular Days to Visit Loyalty...

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Paytronix Introduces Subscription Programs for C-Stores and Restaurants

Turnkey program enables restaurant and c-store brands of all sizes to embrace one of the most successful revenue drivers of ecommerce Newton, MA–...

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Paytronix Order & Delivery Introduces FEEDbackSM to Help Identify and Retain Unhappy Customers

NEWTON, MA – November 5, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced FEEDbackSM, a new...

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P.F. Chang’s Gets More Efficient with Marketing

NEWTON, MA – September 12, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that P.F. Chang’s...

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Paytronix Rolls Out Platform Upgrades at Annual User Group Meeting

NEWTON, MA – October 3, 2019 – Paytronix Systems, Inc., developer of the most advanced digital guest experience platform, rolled out a series of...

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Mr. Pickle’s Unifies Guest Experience with Full Paytronix Platform

46-unit brand deploys Loyalty, Order & Delivery, Mobile, and Gift. Paytronix Order & Delivery provides immediate 25% jump in digital sales. Loyalty...

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Wow Bao Launches National Loyalty Program Powered by Paytronix

Points-based ‘Bao Bucks’ rewards guests for ordering directly from Wow Bao Chicago & Newton, Mass. – May 19, 2022 – Wow Bao and Paytronix...

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C-Stores Own the Third-Party Delivery Channel with Paytronix Handoff

Enhanced Paytronix Order & Delivery functionality provides c-stores with easy management of e-commerce sales across all mobile platforms. Newton, MA...

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Jamba Juice® Partners with Paytronix to Migrate More Than 19 Million Gift and Stored Value Cards

NEWTON, Mass., February 6, 2019 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Jamba Juice®,...

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Paytronix Delivers the Freedom Brands Need to Create Compelling Sites

Order Experience Builder gives restaurant and convenience retailers powerful design tools that relieve the high cost of ownership that is guaranteed...

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Restaurants and C-Stores Enter a ‘New Normal’ of Digital Ordering

33%: Orders that now come in through digital channels 55%: Digital orders that were for takeout as opposed to delivery or curbside 8%: Average tip...

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Payments Veteran Amy Porter Appointed to Paytronix Board

Newton, MA – June 8, 2020 – Paytronix Systems Inc., the developer of the most advanced digital guest experience platform, today announced that Amy...

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Paytronix Digital Ordering Platform Shows Huge Growth

Order & Delivery provides what today’s restaurants and convenience stores need to meet consumers’ personalized needs. Customer demand for the...

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