Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

2 min read

Build a Mobile App That Customers Want to Keep

Build a Mobile App That Customers Want to Keep

Your guests are going through their phones right now and deleting apps they don’t use. Why would they keep yours?

If your mobile app delivers convenience and enhances their experience with your brand, they’re more likely to use it. If not, it will be added to the millions of apps that are downloaded and deleted every year.

Whether your brand is a restaurant, convenience store, or retail store, engaging your guests on mobile contributes to the overall impact of your loyalty program. That’s why we’re investing in continually developing new features in the Paytronix-powered mobile apps. Here are some of the highlights from 2018 and what’s in the works for 2019:

New User Experience. Enhancements to the user experience get members into your loyalty program more quickly, reduce abandonment so that more members join, and tells each member where they are in the program along with any rewards and promotions they can utilize.

New Brand Enhancers. Soup to nuts, the apps have taken a huge leap forward. Everything is customizable – from the progress bar to the font styles, icons, colors, images and more. Build an app that reflects your brand and deliver the experience your guests love.

New Food Ordering Experience. Native in the apps, the ordering experience is now fast, easy, and totally friction-free. Plus, with the new Curbside integration, you’ll be able to fire orders and get them to guests when the food is at its maximum tastiness. When the guest arrives, the store will be notified, and servers can then bring the food, hot and ready, out to the guest’s vehicle! Your guests will be thinking “Skip the line? How about I wait in my car and let the server come to me?” It’s never been easier to create a food ordering app and provide amazing service.

The newest features don’t stop there. The team is already working on:

More App Usage Monitoring. Quickly answer questions about active app users with dashboards designed specifically for mobile app management.

More Online Ordering Integrations. An expansion of native online ordering with SSO is on the way. Up next is Monkey Media, and more.

More Customization Options. Branded apps get you to the market quickly and you’ll enjoy the ability to change the page layouts and flows to match your guests’ needs.

Apple Pay and Google Pay Options. These two payment options are dominating the market – and your guests want to use them to pay.

CMS Features. You’ll have a self-service tool that will enable you to change app graphics on the fly to match seasonal and other brand enhancing promotions.

Avoid a delete. Complete this form to learn more about the ideal app experience.

Easy Ways to Learn Your Restaurant Customer Retention Rate

Easy Ways to Learn Your Restaurant Customer Retention Rate

You work hard to attract customers, but keeping them is where long-term success begins. A strong restaurant customer retention rate means more loyal...

Read More

Easily Create One-to-One Marketing Campaigns with AI

Do you plan your digital marketing campaigns months in advance? Do you run the same generic campaigns on a regular basis and across the same...

Read More
Amping Up Campaigns

Amping Up Campaigns

The 2016 Paytronix User Experience was full of valuable insights – we reviewed program structure, hot promotions, and, most importantly, heard from...

Read More

Loyalty Program Tips According to Spinal Tap

Happy 11/3! In one week, it will be 11/11, AKA Nigel Tufnel Day. In order to share our love of England’s Loudest Band and Loyalty Programs, we’re...

Read More

Restaurants and c-stores with best loyalty programs run on Paytronix

Paytronix-powered loyalty programs are among the best in the country at keeping customers happy, according to Newsweek‘s annual “America’s Best...

Read More
Create a Successful Catering Rewards Program

Create a Successful Catering Rewards Program

Whether catering is already an established part of your restaurant or a new addition, offering your catering customers a rewards program designed...

Read More
3 Considerations When Naming a Rewards Program

3 Considerations When Naming a Rewards Program

Bravo Brio Restaurant Group (BBRG) has at last found the right rewards rhythm after launching, testing, and then relaunching its rewards program....

Read More
Reward Good Customer Behavior, Don’t Entitle Them

Reward Good Customer Behavior, Don’t Entitle Them

Reward programs have been around for years. Airlines, hotels, and restaurants adopted these programs decades ago. Convenience stores, on the other...

Read More
Gift Card Programs for Restaurants: The 2018 Annual Report

Gift Card Programs for Restaurants: The 2018 Annual Report

For restaurants, gift card programs represent a major opportunity for increased income, increased customer engagement, and increased audience size....

Read More
Fourth Visit’s the Charm: How to Create Loyal Customers

Fourth Visit’s the Charm: How to Create Loyal Customers

Before digital loyalty programs, restaurants had no real way of figuring out which visitors were likely to return. And, what’s worse, they had no way...

Read More
What Chipotle Did Right (and Wrong) in Its First-Ever Loyalty Program

What Chipotle Did Right (and Wrong) in Its First-Ever Loyalty Program

For a quite a while, Chipotle executives didn’t believe loyalty programs were for them. In fact, Mark Crumpacker, CCO/CDO of Chipotle, said in...

Read More
7 Innovative Ways to Reward Guests in Your Loyalty Program

7 Innovative Ways to Reward Guests in Your Loyalty Program

Looking for ways to update your guest engagement strategy? Today’s loyalty programs don’t just offer discounts – they leverage machine learning to...

Read More
5 Loyalty Program Email Examples to Use in Your Campaigns

5 Loyalty Program Email Examples to Use in Your Campaigns

When you send reward program emails to loyalty customers, you engage with them on a personal level. From personalized titles to special offerings...

Read More

New Dashboards to Understand Customer Analytics & Improve Your Loyalty Program

Even the most brilliantly conceived loyalty program is only as good as its results. These new dashboards make it so much easier to evaluate them!

Read More
How Loyalty Drives Visits for Garbanzo Mediterranean Fresh

How Loyalty Drives Visits for Garbanzo Mediterranean Fresh

Devin Handler, the director of marketing for Garbanzo Mediterranean Fresh, joined us and shared some insights on how the company’s loyalty program...

Read More