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What You Need to Know to Win Back Lapsed Guests

"Lapsed" is not a simple black-and-white state - there are shades of gray. We extracted customer insights from big data to explore why brands see a loss of revenue or decline in same-store sales and traffic. In this brief, you'll learn:

  • How do you define and identify lapsed guests
  • When you should engage with lapsed guests
  • How to get started

 

Download your copy of the brief and start winning back your lapsed guests today.

 
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What is Loyalty Impact?
Download your free e-book today

This guide offers tips and tactics you can put to use right away whether you are in the process of launching a new program or optimizing an existing one.

 

Learn how to deliver real impact with your CRM and loyalty program.