What You Need to Know to Win Back Lapsed Guests

"Lapsed" is not a simple black-and-white state - there are shades of gray. We extracted customer insights from big data to explore why brands see a loss of revenue or decline in same-store sales and traffic. In this brief, you'll learn:

  • How do you define and identify lapsed guests
  • When you should engage with lapsed guests
  • How to get started

 

Download your copy of the brief and start winning back your lapsed guests today.

 
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Thinking Beyond with Blaine Hurst & Andrew Robbins
A Conversation Between Two Restaurant Industry Masters

Listen in on this exclusive 40-minute conversation between two industry masters. Host and restaurant insider Arjun Sen, will guide this latest conversation between Blaine Hurst, former CEO Panera Bread and Andrew Robbins, CEO Paytronix. The two will share learnings from their 12-year professional relationship, dive into current events, and reveal their thoughts on the future of the industry. It's happening on January 26 at 1 p.m. ET, register now!