- The new demands from customers for a higher level of convenience
- How to implement new technologies to provide the best experience
- Why this shift opens new pathways to increase revenue and customer loyalty
Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.
Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.