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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Economic Resilience Guide

101 battle-tested tips to reclaim your margins without sacrificing your brand’s guest experience. 

 

 

 

Paytronix Q2 2025 Product Wrap-Up

 

The latest major updates and product releases you might have missed to drive faster, more profitable guest engagement

Discover what’s new from Paytronix Q2 2025 - Online Ordering

Welcome to the second part of our Product Wrapup for the first half of 2025. If you’ve missed the first one, feel free to start there where we discuss some of the biggest changes to our loyalty and mobile offerings! Below, we’ll discuss a few of the recent innovations we’ve made to our online ordering. 

Between January 1st and June 30th, our product team drafted nearly 30 iterations of release notes. Each entry ranges from debuting new products and features, to outlining bugfixes or small changes to the platform. We made it a priority to revamp the release notes and how information is shared. Each entry includes details of the changes and how they impact you!  

Not every update in these notes makes it to our quarterly wrap up, so if you haven’t already, please take a look and to receive the latest updates and changes!  

Online Ordering

Among our highest priorities this year was to make sure that our Online Ordering capabilities met or exceeded parity with our competitors. While we’re continuing to add features that are significant to you and your guests, we’ve launched or updated several new capabilities that add or simplify processes. One of the places we thought this was particularly important was with Third Party vendors like DoorDash, UberEats and GrubHub that many of you rely on to recruit loyal customers. 

Menu Optimization for Uber

Providing customers with a streamlined and optimized menu can be the difference between where and how customers order. For UberEats, we streamlined very large menu integration by enabling the reuse of option groups between items, even with minor differences like distinctive defaults. This improvement minimizes redundancy and aids in efficient menu management, especially for half-and-half toppings, by preventing the recreation of similar option groups.  

Uber_Menu

Order with Google Redirect Integration

Changes to Order with Google early in 2025 enabled brands to choose their preferred ordering location. To accommodate the change on our side, we made sure Google's Order with Google will transition from processing orders directly to using a Redirect Integration. Paytronix now supports this new integration, which simplifies technical complexity, provides more control, and enhances user visibility on Google. 

Google_Redirect

AI Cross Sell and Post Sell

Ever got to the checkout screen when ordering out and come across an upsell offer? Maybe a drink you didn’t realize you wanted, or a deal to get something at a discount? Us too. 

This year we introduced AI and Post Sale Cross Sells, two tools designed to enhance your after-sale experience. These features offer dynamic suggestions of related products to customers immediately after a purchase decision. By leveraging both the context of the customer’s behavior and their immediate purchase, the tools provide tailored recommendations on the order confirmation page, promoting additional sales opportunities seamlessly within the checkout experience. 

AI_Cross_Sell

Catering

Once a service limited only to specific brands, catering has seen a growing presence in the modern hospitality brand’s repertoire. Launched just last quarter, we’ve already seen customers experience massive success with the new tool. If you’re a smaller brand with limited delivery capabilities we even support delivery service, through our partnership with EzCater and DoorDash. You can read more about the tool in our latest wrap up or through the help article, both linked here! 

Catering

In addition to these fantastic tools, we also launched a plethora of unique capabilities such as the Guest Survey Responder, AI Out of Stock Suggester, ADA Compliance, and many, many more! Again, if you want the absolute latest information about changes to Online Ordering, consider following our release notes which will give you the information you need to understand all the changes to the platform. 

There is a lot we’re planning to reveal in the coming months, so keep an eye out for news from us. We’re excited to bring several new tools to future-proof your program and revolutionize the guest engagement space! 

If you’re looking for more recent changes you see below for last quarter’s product wrap-up and our release notes portal:

Release Notes Portal

Q1 2025 Product Wrap-Up

Want to see the Paytronix platform in action?