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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
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Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

Mr. Pickle’s Sandwich Shop Unifies Digital and Physical Guest Experience with Full Paytronix Platform  

  • 46-unit brand deploys Loyalty, Order & Delivery, Mobile, and Gift.
  • Paytronix Order & Delivery provides immediate 25% jump in digital sales.
  • Loyalty program grows 3x faster with 500 app downloads per week in the first month alone.

Newton, MA—April 18, 2022—Paytronix Systems, Inc., the most advanced digital guest experience platform, announced today that Mr. Pickle’s Sandwich Shop, a fast-growing chain across California and Arizona, has deployed the full Paytronix Platform to remake its online image and streamline its full guest experience. Mr. Pickle’s Sandwich Shop launched Paytronix Loyalty, Order & Delivery, Mobile, and Gift at its 46 locations creating symmetry between online ordering and physical locations.

The customer experience platform replaced a previous program that Mr. Pickle’s Sandwich Shop had set up through its existing Point of Sale system, but as the company grew it needed the extra functionality that a more advanced and specialized technology provides.

Since launching in late March the numbers surrounding the launch have been impressive:  

  • 3000 downloads of the new app, an average of 500 per week;
  • 3x faster growth rate for the new Pickle Points Rewards program, with 1600 new members in just the first month; and
  • 20% to 25% increase in digital same-store sales.

The Pickle Points Rewards lets members earn one point for every dollar spent, and then bank those points for use later on one of four levels of rewards, ranging from a free fountain drink to a full sandwich. In just the first few weeks of launching the program, feedback from customers has already been positive.

“Going with the full Paytronix platform provides our guests with a frictionless experience across our entire business no matter how they choose to interact with us,” said Chris Schefler, director of brand management for Mr. Pickle’s Sandwich Shop. “Our guests can now see everything in a clean, well-presented way that enables them to get exactly what they want.”

Download the Mr. Pickle’s Sandwich Shop app, join the Pickle Points Rewards program, or order lunch at https://www.mrpickles.com

About Mr. Pickle’s Sandwich Shop

Mr. Pickle’s Sandwich Shop is a premium sandwich shop. Our shops offer hand sliced proprietary proteins and cheeses topped with sauces that are made daily. All sandwiches are served on our fresh baked rolls, including our famous Dutch Crunch roll. Mr. Pickle’s Sandwich Shop offers best-in-class sandwiches including the famous Big Jake, Reuben, and of course The Mr. Pickle. Our twenty six plus years of success is rooted in the simple formula of “Making the Guest Happy” by providing craveable sandwiches, exceptional guest service, and local community involvement.

About Paytronix Systems, Inc.

Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 1,800 brands across 34,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 225 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix delivers artificial intelligence features that motivate increased visits and spending throughout the customer journey. For more information, visit www.paytronix.com.

 # # #

Media Contact: 
Chuck Tanowitz 
Paytronix Systems, Inc. 
ctanowitz@paytronix.com 
617-871-2319 

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