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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

Paytronix Rolls Out Platform Upgrades at Annual User Group Meeting

NEWTON, MA – October 3, 2019 – Paytronix Systems, Inc., developer of the most advanced digital guest experience platform, rolled out a series of upgrades to the Paytronix Rewards Platform at the PXUX 2019, which was attended by more than 100 restaurant and retail brands. The interactive conference provides a forum whereby brands can provide feedback, share their experiences and deliver input on future product direction.

“This year’s PXUX was full of exceptional presentations from clients like Primanti Brothers, Jimmy John’s, National Coney Island, Mendocino Farms, and MFA Breaktime,” said Andrew Robbins, president, Paytronix Systems, Inc. “Our clients are doing remarkable things with the platform – the high-impact results, growth, and brand enhancements are amazing.”

Upgrades to Paytronix Order & Delivery

While digital ordering is a significant business opportunity for the restaurant industry, brands are challenged to capture order and customer information and incorporate it into their overall business operations. Paytronix Order & Delivery helps them integrate this information with existing loyalty programs and POS data so that they can leverage the full potential of their off-premise business.

Integrated with the high-speed guest engagement platform, Paytronix Order & Delivery offers the most comprehensive loyalty functionality available in any online ordering flow, including: single sign on, open dollar discounts, easy bundling discounts, multiple rewards in a single check, reward balance display, easy registration flow, reward from points flow, and gift card redemption.

Support for Marketing Professionals

Loyalty marketing continues to evolve into an insightful combination of art and science that enables brands to deliver one-to-one customer engagement. Paytronix has added the following new features that help streamline day-to-day outreach for loyalty managers.

One-to-One Promotions – Powered by AI, the system enables marketers to set parameters and then let the machine do the heavy lifting, resulting in massive effectiveness improvements over standard campaigns. Guests convert faster and more often with messages delivered on the right channel, at the right time, with just the right offer.

Campaign Builder – With the ability to set recurring campaigns and easy list upload, setting up new campaigns is a snap.

Email Builder – The drag-and-drop email design tool speeds up the email creation process and includes both dynamic and social content.

Multi-use Coupons – Enables new customer acquisition, attribution, and becomes an overall enrollment booster.

SMS Enrollment at the POS – Facilitates the capture of new loyalty members at the point of purchase by pushing out an SMS text to enroll from the POS.

Native Mobile Integration to Monkey Media – Now restaurant brands can offer both online ordering and a catering program in the same app. This native integration makes it super convenient for guests to earn and redeem catering loyalty currency.

About Paytronix Systems, Inc.

Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 400 brands across nearly 30,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 285 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix generates Big Data consumer insights that motivate increased visits and spend. For more information, visit www.paytronix.com.

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