Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

Worried About Amazon? Here’s How to Beat Them

Worried About Amazon? Here’s How to Beat Them

When Amazon came onto the scene several years ago, other online retailers were worried. Then, as they expanded, brick and mortar retailers became worried.

And now, with the unveiling of Amazon’s PrimeNow and AmazonGo initiatives, conveniences stores are getting worried. And should they be? Absolutely. But is there still a way to beat Amazon at its game? You bet.

If you’re not familiar with PrimeNow and AmazonGo, here’s a quick rundown. PrimeNow is Amazon’s online marketplace for daily basics, offering delivery of select items within a two-hour window. It’s mostly in bigger cities right now, but Amazon has plans to roll it out much more widely.

AmazonGo is Amazon’s brick and mortar store with an employee-less feel: Customers tap their phone as they enter, select their products, and then simply tap their phone to pay as they exit.

For convenience stores especially, both of these new concepts present some serious competition. But, as we’ll see in this post, Amazon can be beat.

The key to winning against Amazon comes down to two things: Understanding what Amazon does well, and then putting those same tactics to work for you.

So what does Amazon do well?

Amazon knows WHAT customers want.

If you’re an Amazon shopper, you may have even noticed that Amazon seems to know what you want before you start shopping for it. The retail giant has become the hands-down expert at collecting data and using it to tailor each individual guest’s experience.

Amazon knows WHEN customers want it.

Not only can Amazon use data to anticipate when customers are going to make an order (or will need to make an order, in the case of household supplies or toiletries), but PrimeNow also allows the site to deliver many items exactly when consumers need them.

Amazon knows how to CLOSE THE DEAL.

Amazon’s one-click ordering has made for an unprecedented ease of shopping and helps them “make the sale” every day. 

Now, its AmazonGo stores add a whole new level to the idea of “friction-less” selling, allowing people to make their purchases without any interruptions at all.

Now, at first this list can look discouraging to convenience store owners. How can you compete with these techniques and Amazon’s billion-dollar tech budget?

Well, the good news is that you don’t have to. The truth is that you can use tech that’s available to you right now to compete with these same “what,” “when,” and “close the deal” tactics and use them to win the battle against Amazon—and even increase your sales and customer loyalty.

In our free, on-demand webinar, “The Amazon Effect: How to Compete in a New World of Convenience,” we break down the exact steps you can take to make Amazon’s areas of expertise your own expertise. Even better? It’s all much easier than you think.

Click here to get immediate access to this free webinar—and find out how to use Amazon’s tactics for your own success.  

How to Market Your Online Ordering Website for Restaurants

So, you've launched your restaurant website—congratulations! But in the vast digital landscape, how do you ensure potential customers find you amidst...

Read More

How to Market Your Online Ordering Website for Convenience Stores

So, you've launched your convenience store website—congratulations! But in the vast digital landscape, how do you ensure potential customers find you...

Read More

Online Ordering 2024 Trends: Performance Optimization

In the rush to get online during the pandemic, many operators chose simple add-on solutions from POS providers, joined third-party marketplaces, or...

Read More