Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Why Paytronix launched Contactless Dining

Why Paytronix launched Contactless Dining

This week, we announced the launch of Paytronix Contactless Dining, a unique digital ordering platform built as a direct response to the challenges restaurants face during the COVID-19 pandemic.

The platform uniquely identifies guests’ location using a QR code that doubles as a link to an online menu. From there, guests can place orders via a direct integration to the POS and KDS.

Unlike platforms repurposed from takeout ordering, Paytronix Contactless Dining is built around the dine-in experience, including enabling guests to order multiple rounds or courses while keeping an open tab that they’ll close at the end of the meal. This both eliminates friction for the guest and keeps transaction costs low for restaurants.

A new way of dining

Paytronix Contactless Dining reflects a fundamentally different guest experience than traditional off-premise digital ordering. The many small touches of hospitality make eating at a restaurant special – and digital dine-in ordering should be no different.

Hospitality is rooted in respect. In today’s climate, that means interacting with the guest in whatever way puts them most at ease. Restaurants are a hub of community, socialization, and lately, a sense of normalcy that we all crave; but many feel a level of conflict. The diners may want to sit down for a meal, but how can they feel safe while doing so? 

Contactless options provide an extra level of comfort and safety for guests, and to be truly effective, those options should be as seamless as the traditional dining experience was a few months ago. Guests will respond to restaurants that remove the clunkiness of the ordering process.

That’s why the Contactless Dining platform was designed as independent technology solution. It creates a frictionless guest experience by taking responsibility off the guest: the responsibility of identifying their location in the restaurant; of ordering an entire meal in advance; of making multiple payments over the course of a single dining experience.

People are resilient, and restaurants are too fundamental a piece of our culture to be forsaken. We’ll all continue to support our favorite restaurants, and we hope that Paytronix Contactless Dining is useful in allowing all guests to do so.

The Vision That Led Paytronix to Acquire Open Dining

In 2001, we set out to build a company that would create great guest experiences for restaurants. By developing a set of solutions at the...

Read More

On the Road Again: Paytronix Speaking at an Event Near You

Paytronix has been on the road quite a bit in 2023, and it’s been great to reconnect with customers, partners, media and analysts again. Trade shows...

Read More

Paytronix honors black lives with Juneteenth Holiday 

Recent events have brought systemic racism into clear focus.  As a step forward, we are following the lead of many great companies, like Nike,...

Read More
Honoring the best of the best in restaurant and c-store marketing

Honoring the best of the best in restaurant and c-store marketing

Every year, Paytronix honors the clients that are doing amazing things on the PXS platform with the Loyaltees Awards. It honors the brands using...

Read More
Restaurant Veteran Leslie Wilson-Lopez Joins Paytronix Data Insights

Restaurant Veteran Leslie Wilson-Lopez Joins Paytronix Data Insights

Leslie Wilson-Lopez recently joined the Paytronix Data Insights team from Togo’s Eateries, Inc., a fast-casual chain of restaurants with more than...

Read More
PaytronixShares Love of Technology with Local High School Students

PaytronixShares Love of Technology with Local High School Students

Last week, Paytronix capped off the #TikTokToTechPX Challenge, run in conjunction with Boston Public Schools, specifically the English High School....

Read More

Twice Daily Drives Huge Results

At NACS 2023 Twice Daily’s Director of Marketing Eric Rush joined Paytronix Chief Revenue Officer Charles Gray on stage to discuss how the brand is...

Read More
Why Artificial Intelligence makes ordering easier

Why Artificial Intelligence makes ordering easier

As customers’ tastes lean increasingly digital, brands can take action now to capitalize on ease of use. That means not only making the ordering and...

Read More
Peet’s Coffee launches Peetnik Rewards program on Paytronix

Peet’s Coffee launches Peetnik Rewards program on Paytronix

A big congratulations to Peet’s Coffee, which just launched its new loyalty program on the Paytronix Platform. Peet’s is a longtime Paytronix...

Read More
Paytronix customers named to “Top 100 Movers and Shakers” list

Paytronix customers named to “Top 100 Movers and Shakers” list

Last week, Fast Casual announced the winners of its annual Top 100 Movers and Shakers award. The list recognizes 75 fast casual restaurants and 25...

Read More
The 2021 restaurant and c-stores landscape

The 2021 restaurant and c-stores landscape

Like most of America, the restaurant and c-store industries will be happy to bid 2020 goodbye and hope for a fresh start in 2021. As we at Paytronix...

Read More

Paytronix to migrate clients off of shared short codes

Beginning this fall, Paytronix will be using a new SMS provider and eliminating the shared 73757 short code. Paytronix clients can expect to be...

Read More

News from Paytronix: $10 million investment

COVID-19 has had a tumultuous effect on your business and, in turn, our business as well. We are all experiencing difficult times. Clients like you...

Read More
Paytronix celebrates Women’s History Month

Paytronix celebrates Women’s History Month

As the nation celebrates its 35th annual Women’s History Month, Paytronix is reflecting on the brilliant female leaders across the company.

Read More
Paytronix powers Kowloon car hop

Paytronix powers Kowloon car hop

Kowloon Restaurant in Saugus, Massachusetts has been a regional staple for decades. Founded as a Chinese restaurant in the 1950s, the family-owned...

Read More