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Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
In Restaurant Ordering
Ordering inside your four walls with Kiosks and Pay-At Table

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
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Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Webinars
Webinars to help you learn strategies to use customer loyalty and rewards programs to increase sales and revenue for restaurants and retailers.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

2026 Loyalty Report

95% of guests who visit 4 times keep coming back. Are you getting them there? 

2 min read

Paytronix Announces Winners of the 2026 Loyaltees Awards

Hospitality’s premier guest engagement solution celebrates innovation, community impact, and excellence in its return after nearly half a decade

Waltham, MA August 4, 2026 – Paytronix, part of Access Hospitality, and the leading provider of guest engagement solutions for restaurants and convenience stores, is proud to announce the winners of the Loyaltees, its signature awards program recognizing the most productive and impressive customer engagement programs of the year.

Returning for the first time in over four years, the Loyaltees shine a spotlight on the brands and individuals pushing the boundaries of loyalty strategy, guest connection, and community impact. The winners below were selected through a process in which submissions were grouped, then randomized and anonymized before being voted on by Paytronix staff, ensuring a fair and unbiased evaluation.

“I speak for all members of the Paytronix family, when I say thank you to all of our customers who submitted for this year’s awards and have continued to work with us this past year,” said Chief Customer Officer, Americas and VP of Customer Success at Access Hospitality, Philippe Mesritz. “We only win because they do, and the Loyaltees is a testament to the hard work that each candidate puts in every day to drive the results they submitted. We’re honored to provide each of them with a service that helps them build deeper relationships with their guests.”

Each winner brand receives a personalized plaque, exclusive Paytronix and Access Group swag, and a donation to the Access Hospitality Charity of the Year, A21, a global nonprofit organization on a mission to abolish slavery, prevent human trafficking, identify and assist victims, equip frontline professionals, and help survivors rebuild their lives.

Each award category and the corresponding winners are as listed:

Rising Star Award: Cohn Restaurant Group

  • Honoring a new Paytronix customer who signed within the last 12–18 months that has demonstrated exceptional early impact and the fastest time-to-value.

Guest Engagement Leader of the Year: Karissa Threadgill, Director of Marketing at Original ChopShop

  • The Guest Engagement Leader recognizing single team member or leader who has driven outstanding guest connection for their brand utilizing Paytronix and its capabilities

Community Impact Campaign of the Year: Global Partners

  • Community Impact serves to celebrate a brand that has used Paytronix to make a meaningful difference in their local community.

Restaurant and Convenience Loyalty Program of the Year: Marlow's Tavern and Coen Markets

  • Awarded programs have exhibited exceptional creativity, innovation, and success in their loyalty strategy, leveraging Paytronix to drive success.

Launch of the Year: Global Partners / Bee's Knees Benefits

  • Awarded to the client with the most impactful program or product launch powered by Paytronix between May 2025 and April 2026.

Submissions for the next Loyaltees cycle will be accepted for programs running between January 2026 and January 2027. Stay tuned for more details on how to submit!

 

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