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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Loyalty Trends Report

Unlock Loyalty’s Full Potential in 2024

1 min read

Loyalty Rocks: A Playlist Inspired By The Loyalty Report: 2023 From Paytronix

In the world of loyalty programs where connections are key, we’re celebrating our insights – through a playlist inspired by the Loyalty Report: 2023 from Paytronix. We’ll be breaking down why we selected each song in future posts, and here’s why four songs in particular resonate with the report’s findings. 

1. “You’re the Best Around” – Joe Esposito

We kick off our playlist with Joe Esposito’s triumphant anthem. The Loyalty Report: 2023 highlights the best of the best, the top 10% of loyalty members. These best loyalty members around are responsible for between 40 and 60% of loyalty visits and spend, and spend more than other loyalty members. Nothing is ever going to get them down!  

2. “Money for Nothin'” – Dire Straits

Joining a loyalty program often feels like getting “Money for Nothin’,” but it’s also worth it for the brand. With the increase in subtotals and visits, both brands and guests benefit. And with the cost of loyalty programs at a recorded low, starting a loyalty program ain’t working, it’s the way you do it.

18-to-30-percent

3. “1985” – Bowling for Soup

In the last year, we’ve begun including generational data to show which generations are the best loyalty customers. And this year, the most common group of loyalty customers were born in or around…1985. These 36-45 year olds are the largest group of loyalty customers, and they were born in the heyday of Springsteen, Madonna, way before Nirvana…..

Percent_Visits_Age-1536x1085-1

4. “The Way it Is” – Bruce Hornsby

When it comes to ordering, customers tend to either order in-person or online…but rarely both. Is that just the way it is? Well, if you know this song, you know that Hornsby calls us to not simply accept the way things are, and neither do we. In fact, try to get your guests who seem stuck to one channel to switch. In a world that seems immovable, don’t you believe them.

QSR_Ordering_Method-1536x533-1

As you listen to our Loyalty Report-inspired playlist, remember that loyalty is not just a program; it’s a relationship that resonates between your brand and your customers. Let’s groove to the rhythm of loyalty, celebrating the connections that make it all worthwhile.

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