Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

 

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Clients Share Their Awesome Takeaways

Clients Share Their Awesome Takeaways

On August 24th & 25th Boston was the nexus of leading insights on guest engagement as Paytronix hosted its second annual Paytronix User Experience (PXUX). Marketing, Finance, and IT professionals converged in downtown Boston to learn how they could Amp Up their messaging, loyalty, and CRM programs. Checkout the main takeaways that some of this year’s attendees shared:

Candice Scott – Director of Marketing – Del Frisco’s Restaurant Group

“I want to get a lot deeper into scoring.  We’ve been doing a lot of segmentation through data insights and now I’m even more jazzed about it. We’re also working on our loyalty mobile experience with a new online sign-up process, so now I’m ready to amp up our mobile strategy and take it to the next level.”

Jeff Hood – Financial Projects Director –  Zaxby’s

“It was interesting to hear what works for some concepts that doesn’t work for others. We are going to take that back home to Georgia and incorporate that into our plans. It was [also] interesting hearing the different stories like Shari’s with the older demographics. And then you have Duffy’s which does the Sunday promotion to get people into their restaurants. So, [overall] a lot of good takeaways from PXUX 2016.”

Martyna Nowak – Marketing Director – National Coney Island

“The biggest take away is the importance of Target and Control. I know that we talked about it last year, but I didn’t realize that there are so many campaigns, like our Birthday and We Miss You, that we can also be using Target and Control for.”

Want to find more key takeaways from PXUX? Follow Paytronix on twitter to see great posts about PXUX2016 and to find out about exciting developments at Paytronix!

Help! Why Doesn’t My Email Look Right?

Help! Why Doesn’t My Email Look Right?

Once in a while, our customer service team will receive a frantic email from a marketing department exclaiming “a customer got our email but it...

Read More

You Are Busy, Segmentation Should Not Take Up Your Day!

How many times have you sat at your desk watching the results of a campaign you were excited to roll out, only to see those stats flat line, or...

Read More
7 Reasons to Attend the Paytronix User Experience

7 Reasons to Attend the Paytronix User Experience

If you use the Paytronix platform, are looking to re-invigorate your marketing strategy, or are looking for help to make sense of your customer data,...

Read More
5 Mobile App Lessons Restaurant Marketers Can Learn from Pokémon Go

5 Mobile App Lessons Restaurant Marketers Can Learn from Pokémon Go

I hate to lead with a cliché, but if you haven’t heard about Pokémon Go then you must be living under a rock! In the past week the Pokémon Go app has...

Read More
7 Ways to Boost Your Email Open Rate

7 Ways to Boost Your Email Open Rate

We’ve all been there. After spending days agonizing over the message, design, and call to action, you finally feel ready to press the send button....

Read More
Amp Up Your Marketing Strategy

Amp Up Your Marketing Strategy

The Paytronix User Experience (PXUX) is more than just a conference. It is an opportunity to chat with peers, learn about the future of guest...

Read More
Why PXUX 2016 is the Best Thing Since Sliced Bread

Why PXUX 2016 is the Best Thing Since Sliced Bread

The Paytronix User Experience (PXUX) is only a few weeks away! This two-day, interactive conference will showcase highly impactful marketing programs...

Read More
Apple and Panera at NRF

Apple and Panera at NRF

Today, Paytronix customer Blaine Hurst, President & CEO, Panera Bread, is presenting Panera’s new ApplePay capabilities alongside Jennifer Bailey,...

Read More
Looking Back at PXUX 2016

Looking Back at PXUX 2016

For the last few years, I’ve had the pleasure of planning the logistics for PXUX team. Our effort is always rewarded when we look back and recall...

Read More
Our Favorite C-Store and Restaurant Mobile Apps

Our Favorite C-Store and Restaurant Mobile Apps

As 2021 comes to a close, the Paytronix team took a look at some of our favorite apps from restaurants and c-stores.

Read More
Quick Call with CPK on ‘Mobile First’ Marketing Program

Quick Call with CPK on ‘Mobile First’ Marketing Program

Last week, California Pizza Kitchen (CPK) introduced version 2.0 of its Pizza Dough® Rewards mobile app, a new mobile app built in concert with...

Read More
HuHot Mongolian Grill’s Success with Scoring on National S’mores Day

HuHot Mongolian Grill’s Success with Scoring on National S’mores Day

Before HuHot found Paytronix scoring, the marketing team would segment guests based upon how many visits a person had made in the past year. That...

Read More
Duffy’s Sports Grill to Explain Secrets of Total Loyalty Immersion

Duffy’s Sports Grill to Explain Secrets of Total Loyalty Immersion

Sandy Nelson to speak at PXUX: Unveiling how Duffy’s culture of loyalty drives70% of all transactions through active loyalty members

Read More

New Dashboards to Understand Customer Analytics & Improve Your Loyalty Program

Even the most brilliantly conceived loyalty program is only as good as its results. These new dashboards make it so much easier to evaluate them!

Read More

Playing the Game: How WOB Bar & Kitchen Gamified Loyalty

Loyalty gamification offers a great way to connect with the growing demographic of young, tech-savvy guests.

Read More
To maximize your restaurant gift card program, ask these 6 questions

To maximize your restaurant gift card program, ask these 6 questions

Gift card programs are a staple of the restaurant industry. They benefit top-line revenue, create brand advocates out of guests, and can be used to...

Read More