Skip to the main content.

Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
In Restaurant Ordering
Ordering inside your four walls with Kiosks and Pay-At Table

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Webinars
Webinars to help you learn strategies to use customer loyalty and rewards programs to increase sales and revenue for restaurants and retailers.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

Turn Your Pump Traffic Into Prepared Food Revenue.

C-stores using location-based digital ordering are generating $2.30 more per fueling transaction from guests who are already there. This report shows exactly how they do it.

Jeff Hoover

Jeff Hoover is Director of Strategy & Data Insights at Paytronix, an Access Group company, where he has worked since 2018 helping restaurant and convenience store brands turn loyalty and guest data into measurable revenue. His work centers on data-driven customer acquisition and retention, using Paytronix's segmentation, targeted marketing, and campaign analytics tools to convert non-members into guests and occasional guests into repeat, higher-frequency customers. Jeff is a frequent industry speaker, presenting sessions such as "Grit Meets AI: How Smarter Targeting Is Ending Wasted Loyalty Spend" at Outlook Leadership, and has represented Paytronix at NACS and other convenience retail and restaurant industry events. He regularly publishes analysis on first-party ordering trends, loyalty program ROI, and AI-powered guest engagement, drawing on Paytronix's proprietary loyalty and ordering data. Before Paytronix, Jeff earned his MBA from The Ohio State University’s Fisher College of Business and spent 15 years in brand management and digital marketing agency roles working with major consumer packaged goods (CPG) and retail brands. That brand strategy and digital CRM background informs his approach to loyalty program design and data activation today.

Convenience Store Drinks List: 5 Products that Multiply Your Profit

Convenience stores, or c-stores, are a staple for consumers looking for quick snacks, meals, and drinks. Among these, beverages are one of the most profitable categories, offering high margins and consistent demand. 

Read More
Convenience Store Exterior

Convenience Store Exterior: 14 Easy Tips for More Traffic and Sales

A well-designed convenience store exterior is more than just a building—it’s the first impression customers have of your store. It sets the tone for...

Read More
Convenience Store Supply

Optimizing Your Convenience Store Supply Chain for Profit

In the ever-changing convenience store (c-store) industry, customers expect quick, convenient service and a large selection of products. As such, the...

Read More
Convenience Store Products

11 Convenience Store Products Strategies to Capture Market Share With

The convenience store (c-store) industry is evolving rapidly, driven by shifting consumer demands and competitive market dynamics. To thrive and...

Read More
Convenience Store Interior

Maximizing Your Convenience Store Interior for Conversions

Convenience store interior design is crucial for attracting customers and turning casual visits into substantial sales. Whether they stop by for a...

Read More
Top Convenience Stores

Finding Inspiration from the 6 Top Convenience Stores

People turn to convenience stores because they make life easier. Whether it’s a late-night snack or a last-minute errand, these stores are there when...

Read More

Your Ultimate Guide to Convenience Store Point of Sale (POS)

TL;DR: A convenience store POS system should support the way a c-store actually runs, from fast checkout to inventory control, restricted product...

Read More
convenience store pos software

Convenience Store POS Software: 9 Onboarding Challenges and Solutions

Managing c-stores is no small feat. It's fast-paced, and you need everything from tech and checkout to staff scheduling and customer service to run...

Read More
convenience store inventory management software

9 Convenience Store Inventory Management Software Tips for Low Costs

Efficient inventory management may not sound like the most glamorous thing in the world, but it’s the backbone of any successful convenience store...

Read More
gomart Apple app store icon

GoMart: Fueling Progress, Loyalty, and Community for 100+ Years

When it comes to convenience, GoMart has been a trusted name for decades. What began as a small, family-owned business in West Virginia has grown...

Read More