Your Loyalty Program Is Leaving Money on the Table.
While you're sending blanket BOGOs to everyone, top performers are using AI-driven personalization to turn that critical third visit into lifetime value.
This isn't about adding more points or richer rewards. This is about building a loyalty engine that drives measurable behavior change.
Join a powerhouse panel including Sharyn Knight (Viva Chicken), Brian Buck (National Coney Island), and Charles Gray (Paytronix) as they reveal exactly how to transform loyalty from discount machine to growth driver—with real examples from brands achieving 92% retention after the third visit.
Walk Away With:
- The Third Visit Formula that creates 92-93% likelihood of return—and the automated nurturing campaigns that get customers there
- Why "free or full price" beats percentage discounts every time (and how Viva Chicken proves it daily)
- Field-tested scripts that turned staff skeptics into loyalty champions at 15+ locations
- The one-to-one win-back campaigns that know when your daily customer goes missing after 10 days—not 60
- How to turn tech rollouts from operational nightmares into seamless amplifiers of success
Plus: Discover why Delta's free Wi-Fi strategy is pure loyalty genius—and what restaurants can steal from airlines, retailers, and even Cape Cod resort towns.
Stop subsidizing behavior. Start creating it.