As consumer options continue to rise, the cost of customer acquisition for restaurant brands increases, and customer loyalty decreases. To get a good return on investment from acquiring new customers, it is more important than ever that those experiencing a brand for the first time become repeat customers.
At what point can your brand count on someone who begins as a casual customer to become a reliable repeat guest?
Join this webinar to learn more about:
- Why loyalty begins with the fourth visit
- Tools you can use to get guests to the fourth visit quicker
- How to nurture and maintain the guest relationship