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How Starbucks Stays On Top

Webinar

How to Maximize Your Loyalty Impact

Webinar

How Starbucks Uses AI to Enhance the Guest Experience

Webinar

What's working? Best practices for now -- and in the future

Webinar

Spotlight Series: Revamping Your Program

Webinar

Best practices to engage with guests

Webinar

How to Boost Off-Premise Beverage Sales with Alcohol Delivery

Webinar

Annual Gift Card Sales Report: 2019

E-Book

Convenience Is the New Currency

E-Book

Annual Gift Card Sales Report: 2018

Research Brief

Lifecycle of a loyalty program

Launch: Get Buy In from Top Down

Learn more about getting buy in
Launch: Design a Program

Learn more about designing a program
Launch: Develop Program Ambassadors

Learn more about developing ambassadors
Launch: Launch the Program

Learn more about launching a program
Launch: Set Automated Messages

Learn more about automated touchpoints
Launch: Membership Push

Learn more about increasing membership
Launch: March to Critical Mass

Learn more about marching to critical mass
Engage: Begin Targeted Promotions

Learn more about targeted promotions
Engage: Add Win-Back Campaign

Learn more about win-back campaigns
Analyze & Add: Analyze Results

Learn more about analyzing results
Analyze & Add: Add New Features

Learn more about adding new features
Analyze and Add: Modify Program Design

Learn more about modifying program design